H9 Update Stuck on Erase

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    • #148390
      nickrose
      Moderator
      Eventide Staff

      Sorry – don't understand "clearing the cache."

      Make sure you are using the Eventide power supply.

       

       

    • #114599
      jneiser
      Participant

      Hi,

      I haven’t been able to update my H9 because it freezes upon clearing the cache. All looks well, but then it gets stuck on “erase” and completely freezes. Any suggestions?

    • #148395
      gkellum
      Member
      jneiser wrote:
      Hi, I haven’t been able to update my H9 because it freezes upon clearing the cache. All looks well, but then it gets stuck on “erase” and completely freezes. Any suggestions?

      That seems to happen sometimes when trying to update H9s via Bluetooth.  If you are using Bluetooth, could you try updating over USB instead?

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