H9 Update Stuck on Erase

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    • February 10, 2018 at 11:10 pm #148390
      nickrose
      Moderator
      Eventide Staff

        Sorry – don't understand "clearing the cache."

        Make sure you are using the Eventide power supply.

         

         

      • February 11, 2018 at 1:22 pm #114599
        jneiser
        Participant

          Hi,

          I haven’t been able to update my H9 because it freezes upon clearing the cache. All looks well, but then it gets stuck on “erase” and completely freezes. Any suggestions?

        • February 11, 2018 at 1:24 pm #148395
          gkellum
          Participant
            jneiser wrote:
            Hi, I haven’t been able to update my H9 because it freezes upon clearing the cache. All looks well, but then it gets stuck on “erase” and completely freezes. Any suggestions?

            That seems to happen sometimes when trying to update H9s via Bluetooth.  If you are using Bluetooth, could you try updating over USB instead?

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