H9 won’t update to 5.8

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    • #115563

      Every time I try to upgrade my H9 max to the latest firmware I get a communication error (see photo). I’ve factory reset the unit twice and the same message appears. I’ve tried upgrading from two diff phones as well :-/ any idea what’s going on?

    • #152928
      bohan
      Moderator
      Eventide Staff
        tomcouture wrote:
        Every time I try to upgrade my H9 max to the latest firmware I get a communication error (see photo). I’ve factory reset the unit twice and the same message appears. I’ve tried upgrading from two diff phones as well :-/ any idea what’s going on?

        Have you tried updating your H9 via USB using the Direct Updater on a PC or Mac?

      • #152942
        aliengtr
        Participant

          make sure you have disconected any midi or usb connections, I would have this error everytime till I disconnected all but power cabe to h9,never a hassle again withcomm error. so disconnect midi or /and usb cables .this worked for me via bluetooth install

        • #153077
          bansta
          Participant

            Forget the Bluetooth update, it has never worked!

            Try it via USB-cable.

             

             

            tomcouture wrote:
            Every time I try to upgrade my H9 max to the latest firmware I get a communication error (see photo). I’ve factory reset the unit twice and the same message appears. I’ve tried upgrading from two diff phones as well :-/ any idea what’s going on?

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