H90 Cant PC and Bypass CC together. *BUG*

Home Forums Products Stompboxes H90 Cant PC and Bypass CC together. *BUG*

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    • #185803
      lxm9096
      Participant

        MC6 PRO

         

        I can send a PC message of 50 for example and it loads

        I can send a CC of value = 0 “P ACT/BYP M” and it will deactivate. Send a value of 127 and it will activate.

        I cannot send both the above. It wont work. Even with a delay message in between from the morningstar controller. Am I missing something. I am pretty sure this is just a bug

      • #185804
        joecozzi
        Moderator
        Eventide Staff

          We are aware of this problem, but please report your request to support@eventideaudio.com so developers can better assess priorities. Thank you.

        • #185808
          lxm9096
          Participant

            Thank you. I have emailed support. I have tried everything I can think of here. Put the messages first in the chain. Delay to the max(1260ms) no changes.

          • #186006
            lxm9096
            Participant

              Thank you. I have emailed support. I have tried everything I can think of here. Put the messages first in the chain. Delay to the max(1260ms) no changes.

              I have been going back and fourth with support and they said

              “This is just how the MIDI was implemented on the H90, but it can be improved in the future”

              Not being able to load and change the bypass state of a patch is EXTREMELY basic behaviour for any pedal. Let alone the one I dropped over $1300 for. It’s broken… not implemented that way

            • #188356
              lxm9096
              Participant

                Is there any update on this? Still driving me crazy. Causes havoc with my setup!

              • #188376
                tbskoglund
                Keymaster
                Eventide Staff

                  Sorry to hear this is causing you issues. After looking into this issue further we have confirmed that a simultaneous MIDI PC+CC will work correctly on the previous firmware version 1.8.6. We are looking into a fix for this for a future update. If you’d like to downgrade your pedal, please email support@eventide.com and I can help you do that.

                • #195727
                  eleoh
                  Participant

                    Any update here? Kind of bonkers we can’t send PC + CC in the latest update.

                  • #195729
                    tbskoglund
                    Keymaster
                    Eventide Staff

                      Sorry, no updates at this time. I can notify you here when we have a fix for this.

                      • #195783
                        eleoh
                        Participant

                          Please do. If you could, please escalate this as a high priority bug. I feel like the H90 is being severely limited due to having to choose between PC and CC commands. Getting the H90 back up to MIDI standards would ease a lot of frustration with the device.

                          Right now the only workaround is copying a preset and adjusting the parameters, which is a major nuisance as it quickly spirals into being unmanageable and untrackable. I should be able to find a sound I like and tweak the parameters via CC in the same MIDI command. I am using a Quad Cortex and the only MIDI commands I have access to are via scene changes, and this works for everything else in my chain just fine.

                          Thank you!

                      • #196052
                        imjohnmiguel
                        Participant

                          Has this been fixed yet? I’m having the same problem with my RJM GT 16. When can we expect the update to fix this? A pedal at this price point should not have these issues, and the fact that you all have known about this issue since 2024 is insane. This was the first Eventide pedal I’ve ever purchased and what a let down it has been. PLEASE FIX THIS!

                        • #196062
                          DeathCubeK_666
                          Participant

                            I’m very disappointed. I was thinking of buying an H90 for my pedalboard, and whilst checking this forum to see if there were any issues, I’ve discovered this major problem that’s remained unresolved since 2024! What’s more, it turns out that the same problem exists with the new H9 Gen 2. I asked one of the testers to check, and he confirmed that the problem is the same. It’s very disappointing coming from a premium brand like Eventide. I expected better. In the meantime, I’ll have to look to the competition, as Eventide isn’t doing anything to resolve this issue.

                            • #196063
                              tbskoglund
                              Keymaster
                              Eventide Staff

                                Sorry to hear of your disappointment. We do realize this is an important feature and we’re working on the fix.

                            • #196169
                              Steveme
                              Participant

                                How is this still an issue? i bought an h90 when released and this worked i ended up selling it about a year ago. and just got another one recently and Now i cannot use this feature which is basically the only way i use it. Please prioritize this to fix.

                                • #196181
                                  tbskoglund
                                  Keymaster
                                  Eventide Staff

                                    Hello,

                                    It is a top priority of ours to fix this issue.

                                    If you’d like, we can help you install the previous firmware version where it worked. Please email support@eventideaudio.com for help with that.

                                • #196201
                                  eleoh
                                  Participant

                                    Hello, It is a top priority of ours to fix this issue. If you’d like, we can help you install the previous firmware version where it worked. Please email support@eventideaudio.com for help with that.

                                     

                                    Is there a timeline on this? Or anywhere we can track the progress without simply waiting for release notes?

                                     

                                    I, like I suspect most users who use the latest firmware, don’t consider downgrading to an earlier version an option.

                                    • #196209
                                      tbskoglund
                                      Keymaster
                                      Eventide Staff

                                        Sorry, we can’t provide a timeline or any way for you to track our development progress. But I assure you, it’s a top priority as I’ve already mentioned.

                                        Once this fix is ready, I’ll be notifying this forum thread, as well as emailing anyone who has reached out to customer support. So anyone who is waiting on this fix will be notified once it is available. 

                                        Thanks for your patience.

                                      • #196542
                                        Steveme
                                        Participant

                                          Any update on when this will be available?

                                        • #196543
                                          tbskoglund
                                          Keymaster
                                          Eventide Staff

                                            Sorry, no. We can’t provide a timeline, but it’s a top priority.

                                          • #196544
                                            Steveme
                                            Participant

                                              so should we expect this in the next h90 update or is this something we could get a year from now? does the H9 have the same issue? trying to decide if i need to sell my h90 its literally unusable for me without this feature.

                                               

                                            • #196545
                                              DeathCubeK_666
                                              Participant

                                                Yes, the H9 Gen2 has the same bug.

                                              • #196559
                                                tbskoglund
                                                Keymaster
                                                Eventide Staff

                                                  Sorry, but I’ve already mentioned that we can’t provide a timeline. We’re working to make the fix available as soon as we can, but we don’t have any further information to provide.

                                                  If you need the feature, you can install a previous version of the software. If you’d like to do that, please contact support@eventideaudio.com

                                              • #196546
                                                lxm9096
                                                Participant

                                                  I had to sell mine. I won’t use something that fights me

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