H90 Cant PC and Bypass CC together. *BUG*

[lxm9096]

MC6 PRO

 

I can send a PC message of 50 for example and it loads

I can send a CC of value = 0 “P ACT/BYP M” and it will deactivate. Send a value of 127 and it will activate.

I cannot send both the above. It wont work. Even with a delay message in between from the morningstar controller. Am I missing something. I am pretty sure this is just a bug

[joecozzi]

We are aware of this problem, but please report your request to support@eventideaudio.com so developers can better assess priorities. Thank you.

[lxm9096]

Thank you. I have emailed support. I have tried everything I can think of here. Put the messages first in the chain. Delay to the max(1260ms) no changes.

[lxm9096]

lxm9096 wrote:

Thank you. I have emailed support. I have tried everything I can think of here. Put the messages first in the chain. Delay to the max(1260ms) no changes.

I have been going back and fourth with support and they said

“This is just how the MIDI was implemented on the H90, but it can be improved in the future”

Not being able to load and change the bypass state of a patch is EXTREMELY basic behaviour for any pedal. Let alone the one I dropped over $1300 for. It’s broken… not implemented that way

[lxm9096]

Is there any update on this? Still driving me crazy. Causes havoc with my setup!

[tbskoglund]

Sorry to hear this is causing you issues. After looking into this issue further we have confirmed that a simultaneous MIDI PC+CC will work correctly on the previous firmware version 1.8.6. We are looking into a fix for this for a future update. If you’d like to downgrade your pedal, please email support@eventide.com and I can help you do that.

[eleoh]

Any update here? Kind of bonkers we can’t send PC + CC in the latest update.

[tbskoglund]

Sorry, no updates at this time. I can notify you here when we have a fix for this.

[eleoh]

Please do. If you could, please escalate this as a high priority bug. I feel like the H90 is being severely limited due to having to choose between PC and CC commands. Getting the H90 back up to MIDI standards would ease a lot of frustration with the device.

Right now the only workaround is copying a preset and adjusting the parameters, which is a major nuisance as it quickly spirals into being unmanageable and untrackable. I should be able to find a sound I like and tweak the parameters via CC in the same MIDI command. I am using a Quad Cortex and the only MIDI commands I have access to are via scene changes, and this works for everything else in my chain just fine.

Thank you!

[imjohnmiguel]

Has this been fixed yet? I’m having the same problem with my RJM GT 16. When can we expect the update to fix this? A pedal at this price point should not have these issues, and the fact that you all have known about this issue since 2024 is insane. This was the first Eventide pedal I’ve ever purchased and what a let down it has been. PLEASE FIX THIS!

[DeathCubeK_666]

I’m very disappointed. I was thinking of buying an H90 for my pedalboard, and whilst checking this forum to see if there were any issues, I’ve discovered this major problem that’s remained unresolved since 2024! What’s more, it turns out that the same problem exists with the new H9 Gen 2. I asked one of the testers to check, and he confirmed that the problem is the same. It’s very disappointing coming from a premium brand like Eventide. I expected better. In the meantime, I’ll have to look to the competition, as Eventide isn’t doing anything to resolve this issue.

[tbskoglund]

Sorry to hear of your disappointment. We do realize this is an important feature and we’re working on the fix.

[Steveme]

How is this still an issue? i bought an h90 when released and this worked i ended up selling it about a year ago. and just got another one recently and Now i cannot use this feature which is basically the only way i use it. Please prioritize this to fix.

[tbskoglund]

Hello,

It is a top priority of ours to fix this issue.

If you’d like, we can help you install the previous firmware version where it worked. Please email support@eventideaudio.com for help with that.

[eleoh]

tbskoglund wrote:

Hello, It is a top priority of ours to fix this issue. If you’d like, we can help you install the previous firmware version where it worked. Please email support@eventideaudio.com for help with that.

 

Is there a timeline on this? Or anywhere we can track the progress without simply waiting for release notes?

 

I, like I suspect most users who use the latest firmware, don’t consider downgrading to an earlier version an option.

[tbskoglund]

Sorry, we can’t provide a timeline or any way for you to track our development progress. But I assure you, it’s a top priority as I’ve already mentioned.

Once this fix is ready, I’ll be notifying this forum thread, as well as emailing anyone who has reached out to customer support. So anyone who is waiting on this fix will be notified once it is available. 

Thanks for your patience.

[Steveme]

Any update on when this will be available?

[tbskoglund]

Sorry, no. We can’t provide a timeline, but it’s a top priority.

[Steveme]

so should we expect this in the next h90 update or is this something we could get a year from now? does the H9 have the same issue? trying to decide if i need to sell my h90 its literally unusable for me without this feature.

 

[DeathCubeK_666]

Yes, the H9 Gen2 has the same bug.

[tbskoglund]

Sorry, but I’ve already mentioned that we can’t provide a timeline. We’re working to make the fix available as soon as we can, but we don’t have any further information to provide.

If you need the feature, you can install a previous version of the software. If you’d like to do that, please contact support@eventideaudio.com

[Steveme]

Has this been fixed yet?

[lxm9096]

I had to sell mine. I won’t use something that fights me

[mattbatt77]

I’ve been following this thread for over a year, I have two H90’s… My pedalboard builder has had my gear for a while since we are working on a very custom I/O structure and that has helped me be patient. But I’ll be having my system back by September 2026 and I am worried that using my H90’s will not be feasible if I program a song by structure seeing there’s plenty of times I need to pull up a program with one preset bypassed.

[Steveme]

Ya man unfortunately given the nature of the way they have responded to this thread I don’t think there is any priority here. They will likely keep sweeping it under the rug given there is no timeline for a fix.  That or they don’t have a competent enough development team to figure out how to fix it. Their product is unusable for me right now im only using it for midi clock and just only using three presets and manually turning them on and off. . I’ve seen other companies who actually prioritize things have a fix out within a week. A year is just crazy.

[rantanplan747]

I understand the frustration, but your comment seems a bit unfair. In this very thread they actually responded to you twice saying it indeed now is a “top priority” and that they will “make the fix available as soon as we can”. Not providing a timeline is very common and no company I know of fixes literally every bug / feature the community asks for quickly. Or can you name one?

[apalazzolo]

I understand this issue has been around for quite a while, but …

Pedals like the H9 and H90 cover a lot of ground so they have to satisfy a lot of very diverse users.   Unfortunately, that spreads the software developers thin.

Eventide released four innovative Granular algos, a new version of the Control App, and a whole new version of the H9 in the last 9 months.  And the Control App is still in public beta at the moment.   So it’s not like these guys walked away from everything and went on vacation.  Also, they need to sell pedals to keep the lights on so I don’t blame them for prioritizing a new pedal release.

That said, I wouldn’t be surprised if they clear this up along with some other known issues soon after the new H9 dust settles.  Only time will tell though.

 

.

 

[apalazzolo]

rantanplan747 wrote:

…  and no company I know of fixes literally every bug / feature the community asks for quickly. Or can you name one?

Actually, Eventide is known for being responsive to user requests.

Very soon after the H90 was released, users clamored for an algorithm that did the Whammy thing (a variation on one of the 10 new algos at the time) and Eventide did it in very short order.

People complained about H90 program management in the Control app and Eventide substantially revamped Control to improve the user experience.

And before the H90 was even released people complained that the H9 OG didn’t have enough vintage style guitar effects.  The H90 came with new algos for tape delay, analog delay, SP2016 reverb, and Instant Phaser/Flanger.  All vintage effects.

People asked for Granular effects and Eventide gave them a set of four algos all at once … for free.

And, Eventide maxed out every single H9 OG when they released the H9 Gen 2 … for free and without anyone even asking them for that.

IMHO that’s a pretty good track record.

 

 

 

 

[rantanplan747]

apalazzolo wrote:

IMHO that’s a pretty good track record.

No argument there. My point was, that no company / product is perfect and there will always be some bug / feature missing. That’s why I put the word “literally” in my sentence 😉

[apalazzolo]

Understood and sorry I was not clear.  I completely agreed with your point.

 

[Author]

Posts