Home › Forums › Products › Stompboxes › H90 Control app crashed whilst updating
- This topic has 9 replies, 5 voices, and was last updated 1 year, 5 months ago by Satoshi141.
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December 29, 2022 at 5:44 pm #168053ajh21_48Participant
H90 control app crashed whilst updating and then when restarted said no content (or something like that) and refused to boot. Went into recovery mode as per the manual and now when using control to try and update the device it says “waiting for h90 to restart” which it does but only back into H90 Recovery. H90 control then says it has to update and around we go. What can I do to get the unit out of this loop? Have tried updating to both 1.2.2 and 1.1.4. Can’t seem to get it to boot up any longer
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December 31, 2022 at 1:41 am #168069
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December 31, 2022 at 9:31 am #168074MattogParticipant
SOLVED! I didn’t know about Recovery Mode and was instead using Factory Reset. Interestingly though when I attempted to update to 1.2.2 in Recovery it failed. So I tried 1.4.4 which was successful but somehow 1.2.2 was installed instead.
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January 29, 2023 at 11:11 am #168714MacksParticipant
O mesmo acontece comigo.
O equipamento h90 pediu a atualização e bloqueia.
- Não consigo fazer absolutamente nada..
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January 30, 2023 at 9:24 am #168731
Sorry for the issues you are having. Please contact support@eventide.com.
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January 30, 2023 at 3:20 pm #168755MacksParticipant
Problema resolvido.
Obrigado
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May 18, 2023 at 10:43 am #171328Satoshi141Participant
<span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”>私も同じ症状が出ました。</span><span style=”vertical-align: inherit;”>改善するにはアップデートしたほうがいいでしょうか?</span><span style=”vertical-align: inherit;”>購入してから3日ほど経っているので、もしかしたら一番古いバージョンかもしれません。</span><span style=”vertical-align: inherit;”>起動できなくて困っています。</span></span>
<span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”>日本の代理店は問題を解決できていないようだ。</span></span>
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May 18, 2023 at 10:46 am #171330Satoshi141Participant
I had the same symptoms. Should I update to improve? It’s been about 3 days since I bought it, so maybe it’s the oldest version. I’m having trouble starting it. Japanese distributors seem unable to solve the problem
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May 18, 2023 at 10:51 am #171332
Sorry for the issues you are having. I would suggest trying to update your H90 using Recovery Mode: https://cdn.eventideaudio.com/manuals/h90/1.5.2/content/appendix/startup.html#recovery-mode
If that doesn’t work, please contact support@eventide.com and let them know what troubleshooting steps you’ve tried already.
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May 18, 2023 at 12:15 pm #171334Satoshi141Participant
Thank you for the quick answer. I was able to reboot successfully! Keep the steps as a record. Prepare H90 control on PC. → Put the H90 in recovery mode and connect it to the PC (H90 control) → Message that the version of the main unit is old and that you should update it. → 5 versions have been developed, so even if you implement the newest one, it is NG. The power on the main unit side turns off automatically and turns on again in recovery mode. → Select the oldest version and update. → success. However, since it is still outdated on the computer, it is requested to update. → Update to the latest version again. → boot successfully. Setup is also possible on a PC. Apparently, it seems that it is not good to update only the newest one. I think it depends on the state of the main unit, but it may be better to strongly recommend that the products sold as of May 2023 be updated immediately after purchase. I am a Japanese user. It’s been pretty difficult to get to this point. I would like to ask for the creation of an environment that makes it easy for users in other countries, including Japanese users, to update. Thank you for this time.
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