H90 freezes when using hotswitches

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  • This topic has 3 replies, 2 voices, and was last updated 1 month, 4 weeks ago by joecozzi
    Eventide Staff
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    • #167348
      MarMar84
      Participant

      I’m on my second h90 after my first one froze randomly all the time. Eventide set out a new one and it still freezes but i’ve pinpointed the cause. Whenever I try to either program hot switches in the app or on the pedal, it freezes. Is there going to be a firmware update to address stability?

    • #167352
      joecozzi
      Moderator
      Eventide Staff

      Hello MarMar84, I’m very sorry about the issue. I’ve reached out directly to try to get more information. Please check your email.

    • #167363
      joecozzi
      Moderator
      Eventide Staff

      Thanks for sending me your custom program, MarMar84. I can reproduce the issue. Doesn’t seem to happen with any other programs, which is interesting. We’ll investigate further.

    • #167380
      joecozzi
      Moderator
      Eventide Staff

      Hello MarMar84,

      This issue is in H90 Control, and while you wait for an update the problem can be avoided by not using the drop down list when in hotswitch mode. This will be fixed in the next release. For now the way around it for you, is to use a “fixed” version of your program, which I’m sending you via email.

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