H90 not routing dry signal in 4 cable mode

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    • #194280
      steve.turner
      Participant

        So I am set up in 4 cable mode.

        IN 1 – from guitar

        IN 3 – from amp send

        OUT 1 – to amp return

        OUT 3 – to amp input

        I can only get guitar signal when my EVH 5150 mk3 is in EFFECTS mode.

        When EFFECTS mode on the amp is not engaged, there is no audio.  It used to work, now it does not.

      • #194281
        steve.turner
        Participant

          Noting that I am on latest firmware and have performed a factory reset out of desperation.

          I have also set up the H90 in DUAL (routing) mode.

          And yes, I have tested all cables, and when I connect my guitar direct to the amp input it makes sound (and sometimes music).

        • #194283
          steve.turner
          Participant

            I worked it out.  I had OUT 1 and OUT 3 the wrong way around.

          • #194285
            tbskoglund
            Keymaster
            Eventide Staff

              Glad to hear you figured it out.

              I wouldn’t suggest factory resets if you are trying a new configuration and are having issues. We’ll be able to respond to your posts and help you troubleshoot issues before a factory reset is necessary.

              If you do want to reset your unit, make sure you back it up first (see #1): https://cdn.eventideaudio.com/manuals/h90/1.9.7/content/h90-control/edit.html#parameters-edit-menu

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