H90 Tuner-How to set where it mutes

[rck]

I am activating the tuner on a H90 and it is not muting the sound and allowing my guitar signal to pass through to my amp. How do I program the unit where when I activate the H90 tuner, the sound is muted?

 

I am using a simple mono set up, 1/4″ instrument cables going IN 1 and OUT 1.

What am I missing? Thanks!

[brock]

<li style=”text-align: left;”>When the Tuner is up & active, Quick Knob 3.  Thru to Mute.  Click out with the Perform knob/switch, and it’ll remember your preference.

[rck]

Thanks for the help, Brock. I had it set to “Mute” and it is still passing signal. I switched it to “Thru” using the QK 3 and pressed the Perform knob/switch like you advised and it did save the Tuner in that state so I then switched it back to “Mute” using the QK 3 and pressed the Perform knob/switch again it saved it in that state (Mute) but the Tuner is still passing signal.

[brock]

Strange, rck.  Mine is staying MUTEd here.  That said, I don’t need to use it that often.  Let me keep an eye on it to see if I can reproduce.

[joecozzi]

Hello rck,

Are you on the latest firmware OS? Or, have you recently updated the pedal? Try conducting a factory reset by powering up while pressing the first Quick Knob. Be aware this erases your system settings, but I should restore normal functionality to the H90.

[rck]

Hi Joe,

My H90 was running firmware 1.1.4.61, so it is up to date, correct?

The factory reset did correct the Tuner “mute” and is operating correctly now and there is no sound when I have the Tuner engaged. Thank you much.

[tbskoglund]

Do you happen to remember if you were using relay bypass when the Tuner would not mute the audio?

[rck]

Yes, I did have the H90 set to Relay Bypass. The same as I did with the H9 and the H9 would mute the signal.

[tbskoglund]

Thanks for clarifying this.

When using relay bypass, if the Program is first bypassed and you access the tuner, the audio will always pass thru even if you have selected mute. This will be fixed in a future update, but for now you can just keep the Program active when accessing the tuner if you’d like the audio to be muted while tuning.

I’m assuming this is the issue you had because there is nothing else I can think of that would cause the tuner not to mute the audio. If you run into a different scenario where the tuner mute option does not work correctly, please let us know.

[rck]

It appears you are correct and I can consistently get the Tuner to mute when I have a Program in the active state but when a Program is bypassed the Tuner is allowing signal to pass. I can make this work for now at gigs. I appreciate the help and quick support.

[tbskoglund]

Ok, glad to hear this works for you. I can’t provide a timeline for when this will be fixed but I will let you know on this thread when it is.

[rck]

Was this issue fixed in the newest H90 1.3.0 Software update? I don’t see it in the list of issues addressed. Is something you all plan on fixing if not?

tbskoglund wrote:

Ok, glad to hear this works for you. I can’t provide a timeline for when this will be fixed but I will let you know on this thread when it is.

[joecozzi]

Hi rck,

This was not addressed in this update. We will respond here when this has been fixed.

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