H9000H Gen2 can’t connect to emote

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    • January 13, 2026 at 3:38 pm #194250
      tarafran
      Participant

        Just finished installing the new Gen2  chips in My H9000H-HD.

        Emote does not see my unit anymore

        Reseted with clip in the hole on start up,

        I tried thru wifi and direct cable to my network so far.

        Mac Pro 2019-Ventura 13.7.8

        Help

        Thanks

      • January 13, 2026 at 3:39 pm #194251
        tarafran
        Participant

          Emote 3.1.3

        • January 13, 2026 at 3:39 pm #194252
          joecozzi
          Moderator
          Eventide Staff

            Hello tarafran,

            Sorry you’re having these issues. Best to email Support directly at support@eventideaudio.com.

          • January 23, 2026 at 10:03 am #194361
            tarafran
            Participant

              Support was helpful and fast

              Thanks

              Francois

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