Help me V3 Update broken my Time Factor!!

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    • December 5, 2010 at 8:07 am #107443
      Clapton60
      Member

      Boys are desperate, last night I tried to install the V3, everything went fine, but once completed the 'operation of installing the software appeared to me that a window that says' Update was not installed because of problems (can not remember of that nature), and try again, this the 'I repeated for 3 / 4 times, once as the' update was unsuccessful I closed the 'Update Utility.

      The Time Factor is off and no longer works! It all leds for 2 seconds when I insert the 'power and soon after everything is shut down!

      What could have happened ?

      Thank Clapton

      P.S. Sorry for my english, but i used google translate.

      I am desperate please help me, I have to play between 2 days and I do not know how!

    • December 5, 2010 at 4:18 pm #121126
      nickrose
      Moderator
      Eventide Staff

       This means that the update failed, which you probably know.

      But, all is not lost – you should be able to try the update again. If it is still not successful, try a different computer and also read the notes in Help with Update Utililty Problems

    • December 5, 2010 at 6:00 pm #121128
      Clapton60
      Member

      Nickrose Thanks for the quick reply, but maybe I expressed myself badly, the most pressing issue now is not the 'Update V3 but the fact that my Time Factor is dead!
      All the LEDs are off and Update Utility does not see him again!
      As mentioned, all the LEDs light up at the time of 'power then the total darkness!

    • December 6, 2010 at 2:38 am #132272
      JNPMusic
      Member

      Did you try to Restore/Reset the system settings?

    • December 6, 2010 at 4:00 pm #132277
      Clapton60
      Member

      Yes ! Sad

    • December 6, 2010 at 4:00 pm #132278
      nickrose
      Moderator
      Eventide Staff

      Clapton60:

      As mentioned, all the LEDs light up at the time of 'power then the total darkness!

      Mustn't be afraid of the dark … if all the leds light at startup, you should be able to get into update mode by holding down the middle switch at powerup  until it says "UPDATE"..

      If you can't, contact support@eventide.com.

    • December 6, 2010 at 4:09 pm #132280
      Clapton60
      Member

      May God bless you Nickrose, now works again, even if it continues not to get the 'update!

    • December 7, 2010 at 6:57 am #132294
      Clapton60
      Member

      Thanks Nickrose I solved all thanks to what you recommended.
      But I had to change my pc because co crashes and I can not do updates. The fact I find it rather strange, because on the laptop I have the same operating system and the same protection programs, the mystery of 'computer. thanks again Mario

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