help with upgrades on a pc- anyone have step by step instructions…my mac would not work

Home Forums Products Stompboxes help with upgrades on a pc- anyone have step by step instructions…my mac would not work

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    • #107423
      grahamstuart
      Member

      Hi there,

      I have both (registered) products, and attempted to do the update on my mac pro using snow leopard.

      Despite downloading the utility, and then going through all the steps, my pedals both were not recognized.

      As per Alan's suggestion I borrrowed a pc laptop and downloaded the utility which appears not to launch after I get teh agreement page- and then I can't find the beta updates at all now.

      Can someone send me an idiot's guide to doing this on a pc- my mac is what I know – the pc is not my preferred way of doing this, but I had thought this might have worked and so far – I am totally lost.

      I know I am a newbie tosoftware upgrades but I reallllly need help here.

      Graham Stuart

      Belleville On

      CANADA

    • #121096
      nickrose
      Moderator
      Eventide Staff

      Please contact support@eventide.com, giving full details of EVERYTHING you see during the process.

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