How to de-register H90

Home Forums Products Stompboxes How to de-register H90

Viewing 4 reply threads
  • Author
    Posts
    • #183190
      jich56
      Participant

        Plz help

        How to remove product from my account or de-register h90

      • #183192
        tbskoglund
        Keymaster
        Eventide Staff

          You can deregister products from this page: https://www.eventideaudio.com/my-account/

        • #187119
          geonate9
          Participant

            So I just bought 2 H90 pedals used and finding out now that these things without being able to transfer registration are basically bricked from being able to use the H90 control software?  That is bizarre , Why do it this way. I wonder how many H90s are on the market second hand that will never be “un registered”. You are making people hassle with some de registration to protect a control surface software with no sounds?  I wish I would have known this before spending 1600 dollars on two mint used ones. Um is there a way around this?

            • #187120
              tbskoglund
              Keymaster
              Eventide Staff

                You must have an H90 registered to your Eventide account to download H90 Control.

                It is a very simple process to have the pedal deregistered from the old account by emailing support@eventideaudio.com and sending a picture of the serial number on the bottom of the pedal.

                If you have not done this yet, please do this now and we can help you with this ASAP.

            • #188948
              Will Lohe
              Participant

                Hello,

                I bought today a H90 Harmonizer.

                I wanted to register the harmonizer mentioned above. However, your system reports that my device is already registered. What should I do now?“

                 

                • #188950
                  tbskoglund
                  Keymaster
                  Eventide Staff

                    Please email support@eventideaudio.com and send us a picture of the serial number on the bottom of the pedal, then we can deregister it for you.

                • #188953
                  tbskoglund
                  Keymaster
                  Eventide Staff

                    Ok, I just deregistered the pedal for you. I will delete your post now because you do not want to share this picture publicly, that’s why I asked you to email it directly to us.

                Viewing 4 reply threads
                • You must be logged in to reply to this topic.