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July 10, 2011 at 5:08 pm #107989
pete-panic
Memberhello! i don't know why i cannot download those two softwares… i urgently need to install them to use the eventide h8000fw as an interface tomorrow… please help!
will it be ashx files again? how to deal with them (the manual which i could download has that exotic format)?
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July 10, 2011 at 10:04 pm #122392
Doug Wellington
MemberIs your Harmonizer registered with Eventide? If it's not registered, the downloads aren't available…
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July 11, 2011 at 8:28 am #122394
pete-panic
Memberyeah it is registered… i remember having updated to v5.3 in the past, it should work normally. but the file transfer stops at '0 kb'… does the link work when you click it? thx for your reply…
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July 11, 2011 at 4:18 pm #133583
timothyhill
MemberJust a guess, but it sounds like a problem with your computer, specifically the web browser. ASPX files (I think that's what you meant in your first post) should be read by your browser. Typically, these are translated by the browser into web pages or links to files for download (among other things).
If possible, you might want to try using a different computer. Also, don't right-click and select "save as" (or the like)… instead, just click the link as normal. If it then prompts you to save an ASPX file, it's definitely a problem with your browser.
Anyway, just a thought… I could be wrong, but all the manuals I've seen from Eventide are in PDF format, which led me to think the problem's with your computer and not the Eventide site or the files you're trying to download. What you said about the download stopping at 0kb was another clue. Hope this helps…. If not, you might want to contact Eventide support.
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July 13, 2011 at 9:00 am #133587
pete-panic
Membertim, you were right!! bags of thanks… pete
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July 13, 2011 at 9:10 am #133588
badmelonfarmer
Participantseems to be a problem on the servers, as I see this all the time on the Eventide downloads and on multiple computers and different browsers.
if you rename the downloaded file from ASPX or whatever to PDF it seems to work for me.
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