I can’t log in.

This topic has 1 reply, 2 voices, and was last updated 1 year, 10 months ago by kborst
Eventide Staff
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- November 11, 2021 at 7:37 am #160489
  
  Lahd
  Participant
  
  I sent an e-mail to the manager to change the user of h9.
  The administrator tells me to enter the service portal, but I can’t log in with my even ID.
- November 11, 2021 at 11:26 am #160491
  
  kborst
  Keymaster
  Eventide Staff
  
  Hi there,
  What service portal are you trying to log in to? To reregister an H9 to a different user contact support at eventide dot com, and include a photo of the serial number on the bottom of your H9.
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