Impossible to find H9 from H9 Android App – Xiaomi M9tPro.

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    • #115744
      Paradox
      Member

      Hello,

      I have new phone Xiaomi M9t Pro. It’s impossible to find H9 stomps (2 H9) using the Android H9 control App.

      The App is updated at last version, the H9’s too. H9’s are paired with the phone (I’m able to see them in the bluetooth device list) but the H9 control app list is still empty. I’ve tried to reboot the phone, restart bluetooth, stop and rescan from the H9 control app, no luck. I come from a Sony Xperia XA2 and I have no problems with this phone.

      Can I try some tricks?

      Many thanks, bye!

    • #153991
      bohan
      Moderator
      Eventide Staff
      Paradox wrote:

      Hello,

      I have new phone Xiaomi M9t Pro. It's impossible to find H9 stomps (2 H9) using the Android H9 control App.

      The App is updated at last version, the H9's too. H9's are paired with the phone (I'm able to see them in the bluetooth device list) but the H9 control app list is still empty. I've tried to reboot the phone, restart bluetooth, stop and rescan from the H9 control app, no luck. I come from a Sony Xperia XA2 and I have no problems with this phone.

      Can I try some tricks?

      Many thanks, bye!

      What's the Android version of your phone? Have you turned on the Location service and alway given H9 Control the permission to use location?

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    • #153993
      Paradox
      Member

      Here is Android 10. Location permission is in “allowed only while in use” for H9 app, but location setting was “off” when I tried to connect H9’s. I’ll retry ASAP with location enabled.

    • #153999
      Paradox
      Member

      Hi,

      Enabling location has no effect: device list is still empty.

      You can add my google account: necrosoft82@gmail.com

      Let me know how I can update the app.

      Many thanks, bye.

    • #154002
      Paradox
      Member

      Right now it say “App not available for this account”, but maybe it take some time to show up…

    • #154005
      Paradox
      Member

      “The thrill is gone!!” bug fixed with beta version! Thank you so much!!

    • #153997
      bohan
      Moderator
      Eventide Staff
      Paradox wrote:

      Here is Android 10. Location permission is in "allowed only while in use" for H9 app, but location setting was "off" when I tried to connect H9's. I'll retry ASAP with location enabled.

      What's your Google account? I can add you to a beta list so that you can update to the latest beta version which I believe fixed this issue.

    • #154001
      bohan
      Moderator
      Eventide Staff
      Paradox wrote:

      Hi,

      Enabling location has no effect: device list is still empty.

      You can add my google account: necrosoft82@gmail.com

      Let me know how I can update the app.

      Many thanks, bye.

      I've added you to the beta list. You should be able to update your H9 Control to 3.7.1 in Play Store.

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    • #154003
      bohan
      Moderator
      Eventide Staff
      Paradox wrote:

      Right now it say "App not available for this account", but maybe it take some time to show up…

      Yes. Please check back in a few hours.

    • #154009
      bohan
      Moderator
      Eventide Staff
      Paradox wrote:
      "The thrill is gone!!" bug fixed with beta version! Thank you so much!!

      You're welcome. Thank you for your feedback!

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