Instant Flanger MKII can’t activate trial

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    • #115282
      Otherhand
      Participant

      At first, Ableton Live (PC, 64-bit Win 10) wouldn’t see the plugin. Rescans didn’t work, but then I disengaged and re-engaged the plugin folder; now, Live can see the pliugin!

       

      However, it then claimed Gobbler wasn’t working. This is not the case; many of my other plugns rely on Gobbler, and those continued their re-registration just fine. So the installer asked me if I’d like to try iLok instead, which I did (I have the software version only). I logged in, but the installer said that I “don’t have any licenses in [my] account, or none of those licenses have activations available.”

       

      I have reinstalled the lastest Gobbler and iLok installers just to be sure that they’re definitely on the latest versions, but the scan fails in the same way every time. 

       

      Any ideas?

    • #151711
      tlongabaugh
      Moderator
      Eventide Staff

      Hi-

      Sorry to hear about the trouble. Please provide your iLok account name.

      Also, I need a bit of clarification: What app claimed that Gobbler wasn't working? Live, the Gobbler App, something else? What installer is claiming that you don't have any licenses in your account? Is it claiming you dont have Instant Flanger licenses, or licenses for your Gobbler plugins?

      -Tom

      • #151726
        Otherhand
        Participant
        tlongabaugh wrote:

        Hi-

        Sorry to hear about the trouble. Please provide your iLok account name.

        Also, I need a bit of clarification: What app claimed that Gobbler wasn’t working? Live, the Gobbler App, something else? What installer is claiming that you don’t have any licenses in your account? Is it claiming you dont have Instant Flanger licenses, or licenses for your Gobbler plugins?

        -Tom

        iLok anbd Goggler usernames are: jchpmn

        I’m not sure where the confusion arises here! The app/installler I refer to is the Instant Flanger MkII installer, in both cases. 

        Attached is every page of the installer, so that you can see the error messages.

      • #151740
        tlongabaugh
        Moderator
        Eventide Staff

        Well, I was confused because the Instant Flanger Mk II installer doesn't prompt you about licensing – what you are seeing is the activation window when your DAW is trying to scan the plugin/when you try to launch the plugin.

        I just looked at your iLok account, and there is no Instant Flanger Mk II trial license there. You need to request one from here to have a trial license deposited in your account: https://www.eventideaudio.com/plugin_demo?product=Instant%20Flanger%20Mk%20II.

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