Invalid Serial Number

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    • #111099
      DGillespie
      Moderator
      Eventide Staff

      Hi Everyone,

      We're using a new distributer for dealer sales and it's just been brought to my attention that there was a communication problem on our end and a handful of people who just purchased 2016 Stero Room or Omnipressor are going to have a problem registering on our website.  Unfortunately, it's the sort of thing I can't fix until tomorrow morning, but if you leave you ilok.com account name I will send you licenses to tide you over.  You can either leave it here, or you can email me at DGillespie (at) eventide.com.

      I can send licenses until about midnight EST.  After that, or as a third option, you can get a temporary license here: http://eventide.com/AudioDivision/Products/PlugIns/NativePluginDemoReq.aspx

      Sorry for the inconvenience, we'll have this fixed tomorrow.

      Dan

    • #124812
      DGillespie
      Moderator
      Eventide Staff

      OK,

      This is fixed now.  If you have a serial number higher than SR-200000, you should be able to register your product without a problem.

      If you do have any trouble, please let us know.

      Thanks,

      Dan

    • #145241
      KEMR
      Member

      im gettin the error sign for that and the number is higher than 200000, what should i do ? ilok acount name is kem-r 

      • #145263
        gkellum
        Member
        KEMR wrote:

        im gettin the error sign for that and the number is higher than 200000, what should i do ? ilok acount name is kem-r 

        Please send an email to support@eventide.com with the actual serial number and license key that you're trying to register and we'll look into it.

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