Invalid Serial Number.

Home › Forums › Products › Stompboxes › Invalid Serial Number.

  • This topic is empty.
Viewing 3 reply threads
  • Author
    Posts
    • January 29, 2013 at 10:11 pm #109540
      andyp13
      Member

      Just bought a used Pitchfactor stomp box from Amazon UK excellent condition (£300)

      i am unable to register it? It comes up with Invalid Serial Number.

      so as a result I can't update it.

      I have been told that Eventide do not respond to emails, I need to name the patches etc…

      can anyone help.

      Andy.

    • January 29, 2013 at 10:15 pm #124236
      badmelonfarmer
      Participant

      Drop support an email, they have always replied to every email I have sent them.

      sounds like the pervious owner had not de-registered it from their account…. Support should be able to fix it for you.

    • January 29, 2013 at 10:17 pm #124237
      Styrioci
      Member

      They do respond to emails 😉

      write to     support@eventide.com with your details pitchfactor serial number, they'll help you to register your product

    • January 29, 2013 at 10:18 pm #124238
      nickrose
      Moderator
      Eventide Staff

      Invalid serial number may mean a hardware fault. At what point does it say this ?

      Either way, you will need to contact support@eventide.com with full info, including the serial number from the bottom of the unit.

  • Author
    Posts
Viewing 3 reply threads
  • You must be logged in to reply to this topic.