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Just bought a used Pitchfactor stomp box from Amazon UK excellent condition (£300)
i am unable to register it? It comes up with Invalid Serial Number.
so as a result I can't update it.
I have been told that Eventide do not respond to emails, I need to name the patches etc…
can anyone help.
Drop support an email, they have always replied to every email I have sent them.
sounds like the pervious owner had not de-registered it from their account…. Support should be able to fix it for you.
They do respond to emails 😉
write to firstname.lastname@example.org with your details pitchfactor serial number, they'll help you to register your product
Invalid serial number may mean a hardware fault. At what point does it say this ?
Either way, you will need to contact email@example.com with full info, including the serial number from the bottom of the unit.