iOS app won’t connect BT E2

Home Forums Products Stompboxes iOS app won’t connect BT E2

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    • #163598

      Error after update. I can initially connect to h9 in settings but when I open the app(iPad) I get “Failed to retrieve stomp box protocol!”.

      I have done the factory reset, and after the init screen it shows BT E2

      Any other options?



    • #163599
      Eventide Staff

      Bad news, I’m afraid. BT E2 is a failed selftest, which means there is a hardware issue. Probably a bad chip or internal connection.


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