Is there anyone in Support anymore?

Home Forums Administrivia Website Discussion Is there anyone in Support anymore?

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    • #179594
      mikengstrom
      Participant

      Hi there,

      I’ve submitted 2 support requests in the last week and haven’t heard anything back on either.

      Have eventide dropped any form of email support now?

       

       

       

    • #179617
      tbskoglund
      Moderator
      Eventide Staff

      Hello,

      I’m sorry, there must be an issue when you are emailing support@eventide.com. I do not see any recent support tickets from your email address.

      Can you try using a different email address?

    • #179667
      mikengstrom
      Participant

      HI there,

      I used the form on the Contact Us page. And got a replay email saying I’d hear in 1 business day.

      cheers

    • #179669
      tbskoglund
      Moderator
      Eventide Staff

      It seems there is an error with that page. Please email support@eventide.com and that will automatically open a support ticket. Sorry for the inconvenience.

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