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November 22, 2010 at 2:20 pm #107390enricocremonesiParticipant
Hi,I have just installed Pro Tools 9 on my Mac Pro with OSX 10.6.5.
When I launch PT 9 I get two "fatal errors" regarding the H 949 and the Quadravox
Sometimes PT9 even crashes before starting,sometimes it tells me if I want to move those 2 plugins in the "Unused plugin" folder (Now I have done that to avoid issues)…is it a way to solve this or is it a known bug that will be solved in a future release?
Thank u very much 4 your help.
November 22, 2010 at 7:46 pm #121020DGillespieModeratorEventide Staff
We haven't had any testing problems regarding PT HD 9, however we have not tested on OSX 10.6.5. I'll give it a shot a bit later and see how it goes.
November 24, 2010 at 10:09 pm #121035DGillespieModeratorEventide Staff
I've tested them all with PT HD 9 on OSX 10.6.5 and everything seems to be working fine. If you're still having problems please email firstname.lastname@example.org and we'll have to figure out what's specific about your system.
December 2, 2010 at 8:31 pm #121084cmead626Participant
Hello, 10.6.5 hasn't been qualified for HD 9 yet, but I'm on HD3, 10.6.5, and have no trouble with anthology 2 or any of the other plugs I have.(McDSP, Soundtoys, SPL, Brainworx, TC,etc) How did you get to 10.6.5? Mac automatic software updates, or did you get the 10.6.5 Combo Update from Apples site? In my experience the Automatic OS updates have no place in a solid music machine. Some people would consider this building castles in the sand.
You can install the 10.6.5 Combo Update over what you have now and it won't delete any of your files
Here is a link to the 10.6.5 combo update: http://support.apple.com/kb/DL1324
Did you get an update for PT9(about 2gb)? Or did you do a full install of HD9(about 7GB)? If you did the full install, PT HD 8 must be removed first.
Maybe you have done the combo update….If so you should consider trashing the databases and preferences for HD9. Uninstalling and reinstalling HD9 is a waste of time.
I hope this can help you get back in business.
December 9, 2010 at 8:12 pm #121162thehmzaParticipant
Exactly the same problem here!
MacPro 2 x 2.8ghz Quad Core Intel Xeon
December 10, 2010 at 12:27 am #121163cmead626Participant
Forgive me, but I have to ask why would you update to an unsupported OS for Pro Tools HD? Are you an HD tester or an HD user? When you bought your Mac which OS was it on? 10.5.X? 10.6.X? Read my earlier post in this thread and tell me if anything helps there. If I was in your situation I would trash the DAE Prefs in Pro Tools 9.
December 10, 2010 at 1:55 am #121164DGillespieModeratorEventide Staff
I have the same suggestion as cmead. Specifically:
1. Uninstall Anthology II
2. Trash DAE prefs
3. Start ProTools
4. Confirm there are no Eventide plug-ins in the plug-in list
5. Close ProTools
6. Downloaded and install the latest version of Anthology II from the website
7. Load Pro Tools, the Anthology plug-ins should load and work fine.
8. If they don't, email email@example.com and we'll dig into the specifics of your problem a bit deeper.Show More...Show Less...
December 10, 2010 at 3:30 pm #132331thehmzaParticipant
thanks a lot for the suggestion
anyways i tried it and it doesn't work
i'll keep trying things though
thanks a lot!
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