- This topic has 8 replies, 3 voices, and was last updated 2 years ago by
brillstereodeck.
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December 25, 2022 at 6:57 pm #167952
marcw2k11
ParticipantThis is by far the worst experience I have had buying a plugin like WTF? why is it so complicated, and customer service is nonexistent, My product does not show up in the ILOK license manager, and also have not been given a serial number or license key to use the product, and haven’t heard a response from emails, this happened so many people as well and haven’t heard of anyone actually being able to get it working, god knows how long I’m going to be waiting for this if it’s even real?
email: marcw2k11@live.co.uk
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December 25, 2022 at 7:01 pm #167953
brillstereodeck
Participant -
December 25, 2022 at 7:17 pm #167954
marcw2k11
ParticipantI don’t give 2 fucks if it’s the holidays m8, the product should come with the correct information to get it working, you have took my money off me and now I don’t own shit, don’t sell products over the holidays that can’t be used!, if your not prepared to help costumers out setting it up when it’s this company’s shot admin, I don’t get why I should have to chase you guys up when you have took my money off me? I’ve payed for many plugins/vst over the years and never had to beg to get the product that I have paid for, this service is fkn shit!!!
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December 25, 2022 at 7:37 pm #167955
brillstereodeck
Participanthappy holidays to you too… but I am not an employee of this company I use there stuff, and it works for me… I couldn’t care less now, if it works for you lol, and mu willingness to help as been impeded by your holiday cheer rant…
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December 25, 2022 at 7:49 pm #167957
marcw2k11
Participantm8 by the time they get back to me I’ll be gone and won’t have time to use it any ways so I pretty much just lost my money, I just don’t get why this info wouldn’t have came with the product, apologies though sorry if I pissed you off that rant was aimed at the company not you.Merry Christmas xx 😂😂
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December 25, 2022 at 8:04 pm #167958
marcw2k11
ParticipantM8 unless you have my license key & serial number then there’s not much you can do really is there? I’m sure you’ll get over it. Please don’t loose any sleep over this. 😘😘😂😂
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December 27, 2022 at 2:06 pm #167996
Sorry for the issues you are having. We’ve responded to your support ticket so you should be all set if you follow those instructions.
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December 27, 2022 at 5:33 pm #167999
marcw2k11
ParticipantThanks, everything is working, apologies  for the crazy ranting 😅😅xx
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December 28, 2022 at 2:52 am #168012
brillstereodeck
ParticipantHappy New Year, now you can head via creativity into the blackhole, or get a bit phased or flanged, whilst you harmonise with your multiple voices (depending if you got these or those plugins)…
Enjoy!
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