MicroPitch pedal question

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    • #163806
      udi9
      Participant

        From time to time, when using my MicroPitch pedal, I see the LED of preset 5 flashing.

        Can someone please explain why is it happening?

        I think I read somewhere that it flashes when you change something in the preset, but here it happens even if I’m just using the preset and not touching any knobs.

         

        Thanks!

      • #163807
        joecozzi
        Moderator
        Eventide Staff

          Hmmm, that’s peculiar. Are you using a an expression pedal with your unit?

        • #163808
          udi9
          Participant

            Hi Joe,

            No, not using an expression pedal, but I do have catch-up mode enabled.

            BTW, it happens regardless of the preset I’m using. I can be on preset 1 and still see preset 5’s LED flashing….(it flashes only for a second or two).

          • #163809
            joecozzi
            Moderator
            Eventide Staff

              Aside from blinking when editing a preset, I’m not aware of any reason the LED would behave like this. I recommend contacting support@eventide.com to document the behavior. Perhaps they can troubleshoot what is going on. In the event it’s a faulty LED, the pedal is under warranty.

            • #163810
              udi9
              Participant

                Thank you, Joe.

                I’ve tried recreating the LED’s behavior for 45 minutes, but couldn’t. It seems that it’s just random.

                I’ll try to pay closer attention to every action I do on the pedal, maybe I’ll understand when it’s happening.

                Do you think that maybe I should try a factory reset?

                Other than that the pedal works flawlessly and sounds incredible. One of the best purchases I’ve made in years.

                I’ll also contact support, as you suggested.

                Thanks again!

              • #163811
                joecozzi
                Moderator
                Eventide Staff

                  It definitely couldn’t hurt to try both a fresh install of the firmware and a factory reset. Support may even ask you to do that first. Basically, following instructions beginning at 22:51 of this video.

                  I’m happy to hear you’re enjoying your MicroPitch Delay!

                • #163813
                  udi9
                  Participant

                    Those videos are fantastic – That’s what made me pull the trigger on this pedal 🙂

                    I reinstalled the firmware and did a factory reset. I’ll give it a couple of days and see if the flashing LED is coming back.

                    Thanks for your help, Joe!

                  • #176954
                    Restlesshead
                    Participant

                      HI!

                      I have absolutely the same issue with my Micropitch preset LED blinking every 30-50min

                      Did you fixed it somehow?

                      If not , despite this blinking is your still Micropitch alive and kicking?

                       

                    • #176955
                      udi9
                      Participant

                        HI! I have absolutely the same issue with my Micropitch preset LED blinking every 30-50min

                        Did you fixed it somehow? If not , despite this blinking is your still Micropitch alive and kicking?
                        My pedal was under warranty and I got a replacement unit. However, after a few months the new one developed the same behavior, so now I’m just ignoring it. Doesn’t seem to affect the usability of the pedal. Still works and sounds great.
                        • #176970
                          Restlesshead
                          Participant

                            @udi9

                            Thank you for your reply!

                            Now I feel much less anxious about this blinking

                            Happy New Year, btw !

                        • #177438
                          Restlesshead
                          Participant

                            Hey @udi9

                            I was talking to the Eventide support, looks like they found a software lag in the Micropitch. They now released a special update, please check your  EDM.

                            I updated my device seems it is fixed now.

                          • #177466
                            udi9
                            Participant

                              Thanks for the heads up @Restlesshead

                              I’ll definitely take a look.

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