Midi Assignment won't save

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- April 16, 2015 at 6:44 pm #112506
  troykennedy
  I am sure this is something simple I have missed. When I use the iPad control app to assign expression pedal control to midi cc #68 it does't save. Every time I power back up I have to reassign. What am I missing?
  
  Thanks!!
- April 22, 2015 at 12:57 pm #127743
  troykennedy
  Nothing? No one in Eventide support?
- April 22, 2015 at 1:19 pm #138915
  gkellum
  Participant
  What software do you have installed on your H9? In earlier releases it wouldn't save those assignments immediately but instead would wait until the H9 was turned off. And sometimes the H9 wouldn't have enough power remaining at power down to save them correctly. In more recent releases the H9 is saving those MIDI mappings immediately. Do you have the latest release 5.0.1[3] installed? You can find out what you have installed by clicking on Pedal in the bottom bar of H9 Control and going to 'Update Stompboxes Software'.
- April 23, 2015 at 11:10 am #138921
  troykennedy
  Very cool. Thank you!
- April 28, 2015 at 3:26 pm #138960
  troykennedy
  Well, I finally got to update to 5.0.1 version 3 and I still have the problem. When I assign the expression pedal to midi channel 68 it reverts to no assignment if the pedal os power off. Any other ideas? Thanks!
- April 28, 2015 at 3:57 pm #138961
  nickrose
  Moderator
  Eventide Staff
  If this is the only thing that won't save, I'm mystified.
  
  If all or most things won't save it would suggest a hardware fault.
- April 29, 2015 at 12:25 pm #138973
  troykennedy
  For whatever it is worth, I have only tried to change the midi assignment on the expression pedal just because that is all I needed to do. I don't know if it will save anything else.
- May 31, 2015 at 10:47 pm #139258
  vaisatchatrucci
  Participant
  I am having this issue as well – the only CC that appears to have been saved at some point was the “BYP” CC# but none of the others will save so I have to set them up each time I power the H9 back up before each gig. Also, although the BYP one saved at some point, I’ve since switched to using the “ACT” control instead with my GCPro but as with everything else, it comes back up with the previous saved CC# and will not allow me to save the change.
  
  Is there any resolution please?
  
  Thank you!
- June 1, 2015 at 12:39 pm #139260
  nickrose
  Moderator
  Eventide Staff
  This is probably a hardware issue – you should contact support@eventide.com.
- June 2, 2015 at 3:57 am #139263
  vaisatchatrucci
  Participant
  Done – thank you.
- September 14, 2015 at 1:18 am #140539
  vaisatchatrucci
  Participant
  The last update I applied actually fixed this issue in case anyone else experiences the same thing. I’m just glad it wasn’t hardware related.
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Midi Assignment won’t save