Midi Assignment won’t save

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    • #112506
      troykennedy
      Member

      I am sure this is something simple I have missed. When I use the iPad control app to assign expression pedal control to midi cc #68 it does't save. Every time I power back up I have to reassign. What am I missing?

      Thanks!!

    • #127743
      troykennedy
      Member

      Nothing? No one in Eventide support?

    • #138915
      gkellum
      Member

      What software do you have installed on your H9?  In earlier releases it wouldn't save those assignments immediately but instead would wait until the H9 was turned off.  And sometimes the H9 wouldn't have enough power remaining at power down to save them correctly.  In more recent releases the H9 is saving those MIDI mappings immediately.  Do you have the latest release 5.0.1[3] installed?  You can find out what you have installed by clicking on Pedal in the bottom bar of H9 Control and going to 'Update Stompboxes Software'.

    • #138921
      troykennedy
      Member

      Very cool. Thank you!

    • #138960
      troykennedy
      Member

      Well, I finally got to update to 5.0.1 version 3 and I still have the problem. When I assign the expression pedal to midi channel 68 it reverts to no assignment if the pedal os power off. Any other ideas? Thanks!

    • #138961
      nickrose
      Moderator
      Eventide Staff

      If this is the only thing that won't save, I'm mystified.

      If all or most things won't save it would suggest a hardware fault.

    • #138973
      troykennedy
      Member

      For whatever it is worth, I have only tried to change the midi assignment on the expression pedal just because that is all I needed to do. I don't know if it will save anything else.

    • #139258
      vaisatchatrucci
      Member

      I am having this issue as well – the only CC that appears to have been saved at some point was the “BYP” CC# but none of the others will save so I have to set them up each time I power the H9 back up before each gig.  Also, although the BYP one saved at some point, I’ve since switched to using the “ACT” control instead with my GCPro but as with everything else, it comes back up with the previous saved CC# and will not allow me to save the change.

      Is there any resolution please?

      Thank you!

    • #139260
      nickrose
      Moderator
      Eventide Staff



      This is probably a hardware issue – you should contact support@eventide.com.

    • #139263
      vaisatchatrucci
      Member

      Done – thank you.

    • #140539
      vaisatchatrucci
      Member

      The last update I applied actually fixed this issue in case anyone else experiences the same thing. I’m just glad it wasn’t hardware related.

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