MIDI settings wiped out on preset upload

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    • July 7, 2012 at 12:53 am #108924
      ctc
      Member

      I just downloaded all of my savings to the factorlib, modified a preset name, and reloaded it back to the factor. The new name is there!

      Unfortunately, all of my midi settings are gone! Wiped out! Why?

    • August 5, 2012 at 2:30 am #123706
      zadmiral2
      Member

      I experience the same issue with the timefactor. Makes preset changes time consuming.

    • August 6, 2012 at 5:08 pm #123708
      achaput
      Moderator

      Hi guys,

      This could be a bug. We are looking into it and will keep you updated. Thanks for your patience!

      Alan

    • August 7, 2012 at 2:45 pm #123711
      neo84
      Member

      I can confirm this too. I even mailed with eventide support about this issue and the replay was "never heard of this issue". Great that I do now know that it's not my fault Cool

    • August 10, 2012 at 10:09 pm #134763
      nickrose
      Moderator
      Eventide Staff

      We're looking into this problem. Some questions:

      1) Are you using PC or Mac ?

      2) What PC or Mac OS are you using ?

      3) Is it possible that you disconnected or powered down the 'Factor while FactorLib was still running ?

    • August 10, 2012 at 10:34 pm #134765
      ctc
      Member

      Windows 7 64-bit

      Touching or bumping the Eventide adapter's barrel power jack will cause the TimeFactor to lose power and shut down. I know this has happened while connected to the computer. As for if it has ever happened while when connected to the factor Lib I can't say. But I can say that it does not happen every time I upload presets to the TimeFactor and wipe out it's midi settings.

    • January 23, 2013 at 8:52 pm #124216
      chandl3r
      Member

      So, is there a way to resolve this ? 

      I have the same problem and it's really annoying ! I have to reset my tap tempo to CC64 and RCV CH to omni every time i want to save a preset.

      I'd like to change all the CC numbers for all the presets, but since it's probably gonna take an afternoon just to do that, I'd really like if it wasn't erased with a preset save…

    • March 6, 2013 at 7:52 am #124344
      neo84
      Member

      Any news to this? I need to reorder my presets and don't want to do all the midi config from scratch after that 🙁

    • March 18, 2013 at 9:08 am #135300
      luedmo
      Participant

      I have the same problem.

      I use Sysex Librarian – an app to save MIDI (System) as well as ALL (presets & System) as a backup for the backup (FactorLib) should work OK. It's another step, but it's at least forwards.

      http://www.snoize.com/SysExLibrarian/

      With ver 1.8 I also have a new Factorlib dialogue pestering me to "Check Config". Is there a previous version we can use? Praps the tech-folks can advise us…

      ta!

      :Lu

    • March 18, 2013 at 3:35 pm #135301
      nickrose
      Moderator
      Eventide Staff

      I think the "Check Config" message is there because there is a MIDI problem of some kind and it can't see the 'Factor. It's not just there to be annoying, although it may function well in this role.

    • July 9, 2013 at 2:00 pm #124613
      neo84
      Member

      Could you please give an update on this matter? One year has passed and I have still the same issues when changing presets via factorlib.

    • July 9, 2013 at 3:12 pm #135463
      ctc
      Member

      It is still a pain in the app for me too. As Bill Murray said in Caddy Shack "How about a little something, you know, for the effort?"

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