Mission Engineering SP-H9 expression pedal AUX switch not working

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    • #116654
      lmcwilli
      Participant

        Connected devices

        Using a TRS cable,, connected  SP-H9 expression pedal to an Eventide H9 Max Harmonizer   Firmware: 5.9.0.2

        H9 Control software v 4.0.1 running on Windows 10 laptop USB connection

        Problem

        The AUX switch has no effect.

        H9 Configuration

        Use Expression Pedal, Aux Switch, or Both is set to Both

        Aux Switch Mappings: Performance Switch set to Foot Switch 2 (Ring)

        Test Results

        Using Digital Delay 1.. and 2, the expression pedal appropriately varies the effect level from 0 to 100 . But the performance-configured AUX switch has no effect on the Repeat. The red light on the pedal turns off when the switch is depressed.

        Also tried Aux Switch Mappings Tap Tempo set to Foot Switch 2 (Ring). Result: Switch does nothing.

        Suggestions?

        Thanks 

      • #158648
        nickrose
        Moderator
        Eventide Staff
        • #158649
          lmcwilli
          Participant

            Yes.

            I’ve tried the following configurations:

            Use Expression Pedal, Aux Switch, or Both is set to Both

            Aux Switch Mappings: Performance Switch set to Foot Switch 2 (Ring)

            Alternatively, tried Aux Switch Mappings: Tap Tempo set to Foot Switch 2 (Ring).

            Expression pedal worked but switch had no effect.

            Tried above configurations on another H9 device. Even tried after a factory reset. Tried a different TRS cable. Same result.

            Tried a Mission Engineering Line 6 pedal (connected to the H9 with an insert cable). Same result.

             

          • #158651
            lebihanj
            Participant

              This is James from Mission Engineering. The release notes for H9 Firmware version 5.9.0 indicate Eventide have made some changes to the AUX switch detection code. It appears this maybe causing some incompatibility issues with the switch function in the Mission SP-H9. We are in contact with Eventide Support and will see if we can find a resolution. In the meantime, if you have a Mission SP-H9 and wish to use the AUX switch function, we recommend using the Direct Updater and reverting to firmware version 5.8.5 which does not have the incompatibility issue.

            • #158652
              lmcwilli
              Participant

                Hi James,

                Firmware does seem like a promising candidate for the problem cause. I’ll go back to v 5.8.5.

                Tx

              • #158653
                lmcwilli
                Participant

                  No joy with 5.8.5. Will try 5.2.

                  BTW, the attached screen shot shows AUX sittings after a factory reset. Which of these settings should be set for assigning Tap Tempo to the expression pedal AUX switch?

                • #158654
                  lmcwilli
                  Participant

                    Went back to firmware v 5.4.1(7). Result Toggle Tuner and Performance Switch AUX settings work. Next, I’ll try v5.6.0(0) and see if it works.

                  • #158655
                    lmcwilli
                    Participant

                      Firmware test results: v5.6.0 is the most recent firmware version that supports the SP-H9 AUX switch. v 5.8.2(0) and newer don’t work with the SP-H9 AUX switch.

                    • #158656
                      lmcwilli
                      Participant

                        Re-tested v5.8.5. It DOES work with the SP-H9 AUX switch (I think a reboot was necessary)

                      • #158658
                        nickrose
                        Moderator
                        Eventide Staff

                          It would appear that the voltage thresholds may have changed in 5.9.0.

                          We'll look into it, and, if this proves to be the case, will produce a minor update to fix it.

                          This problem probably only applies to the Mission pedal, so users of other switches need not worry.

                           

                        • #158675
                          apalazzolo
                          Participant

                            I have been running 5.8.5(1) with an SPH9 and have had no problems.  

                            I did not update H9 control to 4.0.  I can only guess that my firmware would have been updated if I had and that is how I avoided  the problem identified by lmcwilli. 

                          • #159554
                            mmperry1
                            Participant

                              Same problem with Mission Engineering SP-H9 expression pedal AUX switch not working using Firmware: 5.9.0.

                              Had to revert to 5.8.5 to get it to work. Let us know when minor update is available… thanks!

                               

                            • #159739
                              vignesh
                              Participant

                                I have the same issue.  The external aux switch is no longer working with the SP-H9 with the new firmware update.  I have to go back to the old firmware.  Please fix the issue as soon as possible. Thanks!

                              • #159894
                                nickrose
                                Moderator
                                Eventide Staff

                                  Hi all

                                  We are testing a new version of H9 code which will fix this. We hope to release it in the coming week.

                                   

                                • #165590
                                  aljen
                                  Participant

                                    Almost a year later, it still looks like this “feature” was not fixed yet. At least, my new SP-H9 does not toe-switch at all, neither with the built-in switch nor with an external one (btw, the same switch works flawlessly using an Y cable, along with a cheap Thomann exp pedal).

                                    The Thomann 12 Euro cheap fantastic-plastic hat other flaws, like in a way creative “non-linear characteristic” so it is not really an alternative. 🙂

                                    Please tell me it’s just me and there is already a fix out there. I like the Krankenhaus / Zahnarzt look & feel of the SP-H9 very much – but if the form doesn’t bring up the function, I’ll have to send this pedal back.

                                  • #165610
                                    aljen
                                    Participant

                                      PS. I am glad to amend my previous post. After downgrade to firmware 5.8.5, the switch still did not seem to work. However, an attached external (Boss) switch did. So I alredady presumed the hardware was out of order.

                                      Making the long story short, the Mission toe switch in this pedal obviously needs to be pressed really firmly. 🙂 Think about kickdown in the automatic gear shift of your car and you’ve got the idea. I was confused at first, because if you simply rock the pedal into toe position, you notice sth like soft resistance, which you easily can take for switching. But you have to go beyond this to actually hit the switch. It’s sth you have to get used to first. I write this just FYI in case other people run over the same “issue”.

                                      best regards

                                      • #170343
                                        randyc90
                                        Participant

                                          Thank you aljen, I also did not understand how hard you had to hit footswitch. Not a huge fan of the Mission pedal or their instructions.

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