Home › Forums › Products › Stompboxes › Modefactor Problem whit Update
- This topic is empty.
-
AuthorPosts
-
-
January 17, 2015 at 11:02 am #112257
shule
ParticipantHello everyone
Perhaps there is an answer to my existing problem on this forum but I have not been able to find him.
I bought modfactor that is already registered to another user.
Now when I want to do update can not because it is not registered in my name.
How can I solve this problem? -
January 17, 2015 at 12:50 pm #127372
gkellum
ParticipantPlease send an email to support@eventide.com and ask them to deregister the ModFactor. They're going to want you to take a photo of the sticker on the bottom of the ModFactor that shows the serial number (it looks something like MF-12345) with your phone or whatnot and send that to them,
-
January 18, 2015 at 5:38 am #127376
jeremyordan
ParticipantThank you for the fast reply. I just emailed them. I appreciate the help.
-
January 19, 2015 at 6:28 am #127380
shule
ParticipantThank you.
-
February 7, 2015 at 7:50 am #138198
shule
ParticipantHello everyone
From my first post so far it's been a very long time.The first Email I sent 01/17/2015
In the meantime, I sent another two-Mail. (with a picture of ModFactor) to support but so far I have not received any response.
Does anyone have a similar problem as me?Thanks und regard
Shule
-
February 7, 2015 at 1:31 pm #138199
gkellum
Participantshule:
From my first post so far it's been a very long time.The first Email I sent 01/17/2015
In the meantime, I sent another two-Mail. (with a picture of ModFactor) to support but so far I have not received any response.
Does anyone have a similar problem as me?Sorry, I don't know what happened with your emails. I'm not sure if our support people tried to email you back, and their emails landed in your junk folder. Or whether there was some mistake and they just didn't handle your mail. In any case I've deregistered that ModFactor. So, you should be able to register it now.
-
February 7, 2015 at 8:30 pm #138204
shule
ParticipantThank you very much, after several weeks of patience ended I managed to register Modfactor
-
-
AuthorPosts
- You must be logged in to reply to this topic.