Need Help using software to edit presets of my Eventide Blackhole

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    • September 23, 2026 at 2:32 am #202174
      FactoryPhil
      Participant

        Hello

        I am having problems connecting  my blackhole pedal to the computer.  I downloaded Blackhole 3.11 for windows software… plug in the pedal to the usb port and the software when open cannot find the device.

         

        Please help

        thanks

         

        Phil

      • September 23, 2026 at 5:11 am #202183
        joecozzi
        Moderator
        Eventide Staff

          Hello, for this, the best option is to contact support@eventideaudio.com directly. They can help troubleshoot your setup.

        • September 23, 2026 at 11:07 am #202211
          tbskoglund
          Keymaster
          Eventide Staff

            Please make sure you are using the Eventide Control app for connecting to dot9 pedals: https://www.eventideaudio.com/software/eventide-control/

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