new H9 “signal present” not lighting up, no effects

[Zipkode]

I just bought a H9 pedal and am using it with my Minimoog. I was able to update the firmware and it seems to be working. The only problem is when I play the Minimoog there are no effects and the green light does not light up. Even when I put “killdry” I just here the normal sound of the Minimooog. I tried to update the H9 again and still nothing. Is this a hardware problem or can I do something to troubleshoot this?

 

Thanks,

 

Alejandro

[Zipkode]

Seems like its on “relay bypass” no mater what I do.

[gkellum]

When you press the Active footswitch (the left footswitch) it comes out of bypass, i.e. the red LED lights up?

Do you have any MIDI going into the box?  You might want to disable those for now.

Also, you might want to try doing a factory reset of the H9.  You do this by turning it off and then turning it on again with the right footswitch and the big, black wheel pressed.  This will replace any presets on the H9 with the factory presets, but since you just got this H9, I'm assuming that doesn't matter.

[Zipkode]

gkellum wrote:

When you press the Active footswitch (the left footswitch) it comes out of bypass, i.e. the red LED lights up?

Do you have any MIDI going into the box?  You might want to disable those for now.

Also, you might want to try doing a factory reset of the H9.  You do this by turning it off and then turning it on again with the right footswitch and the big, black wheel pressed.  This will replace any presets on the H9 with the factory presets, but since you just got this H9, I’m assuming that doesn’t matter.

 

Yes I have turned on the left footswitch with the light on. I also reloaded the OS. There is no MIDI connected. I will try a factory reset once I get home.

 

Thank you,

 

Alejandro

[Zipkode]

It is working now! basically reinstalled the OS, set it to factory settings, and unconnected/reconnected all cables.

Thanks for your help,

 

Alejandro

[Author]

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