New plugins crashing Cubase

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    • June 21, 2019 at 12:50 pm #115383
      lahatte
      Participant

      I downloaded the latest versions of H3000 Factory and EQuivocate. After installing, Cubase blacklists them, and if I try to reactivate, Cubase crashes. The old plugins do not have that issue.

      Does anyone know of a fix??

      Thanks.

    • June 21, 2019 at 6:15 pm #152164
      rlehman-borer
      Member

      Hello,

      Sorry to hear you're having this issue. Can you tell me what OS version and Cubase version you're using?

      Sometimes issues like this can be resolved with these steps:

      1. uninstall the plugins in question

      2. open Cubase and rescan for plugins

      3. deactivate and re-activate the licenses in the iLok License Manager

      4. re-install the plugins

      5. open Cubase and rescan for plugins

      Hope this helps,

      Ryerson

    • June 21, 2019 at 10:55 pm #152167
      lahatte
      Participant

      I have done all of that except deactive in iLok. I will try.

       

    • June 22, 2019 at 5:42 am #152169
      lahatte
      Participant

      Ok, I tried the deactivate thing after uninstalling. Still the same result after reinstall.

      Please advise.

      Thanks.

       

    • June 22, 2019 at 5:43 am #152170
      lahatte
      Participant

      Oh, Cubase 10.0.2, and Windows 10.

      Also, I found the old version in my recycle bin, and I can install it and Cubase has no problem with it.

       

    • June 22, 2019 at 5:26 pm #152171
      rlehman-borer
      Member

      Interesting, thanks for the info. What's the version of the plugin that works?

    • June 22, 2019 at 6:13 pm #152172
      lahatte
      Participant

      For the H3000 I have 2.7.5. For EQuivocate I have 1.0.1.

      Thanks!

       

    • June 22, 2019 at 6:16 pm #152173
      lahatte
      Participant

      I can say that one time, with some unknown combination of install steps, the older H3000 got blacklilsted, but I could restore it without crashing Cubase.

      But that might be a remnant of Cubase having a record of H3000 (the new one) being blacklisted. In other words, I may not have refreshed the VST list prior to reinstalling the old version. So, maybe that doesn’t help, but I wanted to trough it out there.

       

    • July 6, 2019 at 9:01 pm #152266
      Audesi
      Participant

      I have this same issue. Haven’t been able to get H3000 Factory to work in Cubase 10 since I bought it. I can get it unblacklisted. But then when I load it in an insert, it automatically crashes Cubase. I’m on the latest  version of Cubase currently, 10.0.30

    • July 8, 2019 at 4:19 pm #152275
      tlongabaugh
      Moderator
      Eventide Staff

      What OS are you using?

      Please make sure you have the latest iLok License Manager (www.ilok.com) and H3000 Factory installed.

    • July 9, 2019 at 5:51 pm #152297
      hcsametzki
      Participant

      Hi, I had a similar problem with Blackhole and the Ultrachannel. I could fix the problem (I had help from the

      support) by running Cubase 10 as an administrator. You can do this by rightclicking the cubase-icon (I’m sorry,

      I’m using the german version of windows – so this won’t be very precise…) settigs – compatibility – check “run as administrator”.

      Hope this helps…

      Hans-Christian

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