Noise when using 4cm/Dual Routing

Home Forums Products Stompboxes Noise when using 4cm/Dual Routing

  • This topic has 5 replies, 2 voices, and was last updated 1 year ago by joecozzi
    Eventide Staff
    .
Viewing 5 reply threads
  • Author
    Posts
    • #172267
      Boynigel
      Participant

      I’m getting weird digital noise, almost like when you’re sitting with your guitar too close to a computer, when in dual routing (4cm).  it’s not loud, but it’s loud enough to be a dealbreaker, forcing me to return this thing.  does it w/all 3 of my amps.  This doesn’t happen w/my Helix in 4cm.  is there a fix for this?  i’d like for the H90 to be a keeper, but only if i can solve this issue.  thanks

    • #172268
      joecozzi
      Moderator
      Eventide Staff

      Out of curiosity, do you have the USB connected to the H90 when you experience this noise?

    • #172269
      Boynigel
      Participant

      no, just the 4 guitar cables.  i know it’s not the amp/cables because my Helix doesn’t exhibit this behavior while in 4cm.  so far all i’ve done is tried a factory reset.

    • #172270
      joecozzi
      Moderator
      Eventide Staff

      Can you give us a clear understanding of your signal flow? Are you using Insert or Dual Mode to connect 4CM? What are your operating levels on H90’s I/O? What Bypass Mode are you using on the H90?

    • #172271
      Boynigel
      Participant

      well, this is embarrassing.  i number my cables on the metal connectors w/Sharpie.  apparently one of the numbers wore off, but there was an older marking on the opposite side of the cable that i’d never removed.  in short, two of the cables were flip-flopped as a result.  stupid mistake, i’ll admit it, and sorry for wasting your time!

    • #172272
      joecozzi
      Moderator
      Eventide Staff

      Thank you for reporting back. Glad you figured it out.

Viewing 5 reply threads
  • You must be logged in to reply to this topic.