Not being able to register my stompbox and Fender 3 button foot

[korff]

Hello guys! 

First question:
Just bought the Timefactor and I`m not being able to register it with the serial ( Bought it used from Guitar Center) . Sent an email to Eventide two days ago, still no answer. Could someone please send me the update file? (victor.korff@gmail.com)

Sec Question:
I own a fender 3 button footswitch and a trs livewire patch cable, was wondering if I could use them as auxiliary footswitch, tried to set them but the two buttons on the left worked as the same function (repeat) and can`t the first button won`t work no matter what I do.

 Hope you guys can help me out! Thank youu!

[gkellum]

korff:

First question:
Just bought the Timefactor and I`m not being able to register it with the serial ( Bought it used from Guitar Center) . Sent an email to Eventide two days ago, still no answer. Could someone please send me the update file?

I wrote one of our support guys to ask him about that.  Typically, you should hear back from them in about a day. Please check your spam folder…

korff:

Sec Question:
I own a fender 3 button footswitch and a trs livewire patch cable, was wondering if I could use them as auxiliary footswitch, tried to set them but the two buttons on the left worked as the same function (repeat) and can`t the first button won`t work no matter what I do.

This should work. We have the same footswitch in the office and it works fine.  I'd try another TRS cable.

[korff]

Thank you ! They replied me and helped me out! 

But the fender footswitch is not working, tried with 3 different cables, do you have one of this?

http://media.musiciansfriend.com/is/image/MMGS7/3-Button-Channel-Gain-Reverb-Footswitch/420741000000000-00-750×750.jpg 

[korff]

Thank you gkellum! They answered me!

My 3 ftswitch is this one: http://media.musiciansfriend.com/is/image/MMGS7/3-Button-Channel-Gain-Reverb-Footswitch/420741000000000-00-750×750.jpg

Wont work, tried 3 different cables and still nothing. 

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