OpenGL error in VST3 instance of Physion

[KNGMAO]

The waveform window of the x64 version works fine but the VST3 version does not, and returns an error message. Strange. Running fully updated NVIDIA drivers with OpenGL 4.6 compatibility on Win10.

Obvs not a pressing issue since the x64 version works fine but it’s odd.

[tlongabaugh]

Hey, sorry to hear about the issue. I’m not fully sure what you mean by the “x64” version working okay but the VST3 version not working – the VST3 version is an x64 binary… do you mean a different plugin format works okay, like VST2 or VST3?

Can you provide us your support information by right-clicking the Eventide logo in the UI, selecting “Copy Support Information to Clipboard”, and attaching it here?

[KNGMAO]

Thanks for the reply! Yes, the VST3 version of the plugin returns an OpenGL error in the waveform window but seems to work in all other respects. The VST2 version works fully, including the waveform window. Attached is the support info for the VST3 version.

 

==== BEGIN PLUGIN SUPPORT DATA ====
{
“PluginInfoComponentVersion”: “1.0.0”,
“System”: {
“JUCEVersion”: “JUCE v6.0.7”,
“OperatingSystemName”: “Windows 10”,
“OperatingSystem64Bit”: true,
“ComputerName”: “LAPTOP-J2U7JDFL”,
“UserLanguage”: “en”,
“UserRegion”: “CA”,
“DisplayLanguage”: “en-US”,
“DeviceDescription”: “Windows (Desktop)”,
“DeviceManufacturer”: “”,
“DeviceIdentifiers”: [
“10000000017c3”
],
“NumCpus”: 12,
“NumPhysicalCpus”: 6,
“CpuSpeedInMegahertz”: 2575,
“CpuVendor”: “GenuineIntel”,
“CpuModel”: “Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz”,
“MMX”: true,
“3DNow”: false,
“SSE”: true,
“SSE2”: true,
“SSE3”: true,
“SSSE3”: true,
“SSE41”: true,
“SSE42”: true,
“AVX”: true,
“AVX2”: true,
“Neon”: false,
“MemorySizeInMegabytes”: 16216,
“PageSize”: 4096,
“RunningInAppExtensionSandbox”: false
},
“HostSettings”: {
“Host”: “Ableton Live”,
“Format”: “VST3”
},
“PluginEnvironment”: {
“PluginName”: “Physion”,
“PluginVersion”: “2.8.12”,
“PluginArchitecture”: “Intel”,
“PluginSupportInformationVersion”: “0.1.0”,
“SampleRate”: 44100.0,
“BlockSize”: 512,
“TotalInputChannels”: 2,
“TotalOutputChannels”: 2,
“MainBusInputChannels”: 2,
“MainBusOutputChannels”: 2,
“DoublePrecision”: false,
“LatencySamples”: 2832,
“NonRealTime”: false
},
“PluginSettings”: {
“pluginID”: “Fisn”,
“pluginVer”: “2.8.12”,
“rFXs”: 0.0,
“rFXp”: 1.0,
“rDtm”: 0.3543307185173035,
“rDbt”: 12.0,
“rDsc”: 1.0,
“rDto”: 120.0,
“rDfb”: 0.0,
“rDlc”: 25.0,
“rDhc”: 25.0,
“rDmx”: 0.5,
“rDxf”: 0.0,
“rTln”: 0.4724409580230713,
“rTbt”: 13.0,
“rTsc”: 1.0,
“rTto”: 120.0,
“rTnt”: 4.0,
“rTtp”: 0.0,
“rTsp”: 0.0,
“rTmx”: 0.5,
“rCth”: -19.99999809265137,
“rCrt”: 3.999999523162842,
“rCat”: 0.005000000353902578,
“rCrl”: 0.1250000149011612,
“rCgn”: 0.0,
“rPms”: 0.0,
“rPrt”: 1.058333039283752,
“rPbt”: 11.0,
“rPsc”: 1.0,
“rPto”: 120.0,
“rPrl”: 0.02999999560415745,
“rPpl”: 1.0,
“rPfb”: 0.0,
“rPsl”: 0.0,
“rPsh”: 1.0,
“rRsz”: 50.0,
“rRdc”: 1.000999927520752,
“rRlc”: 10.0,
“rRhc”: 30.00000190734863,
“rRmx”: 0.3300000131130219,
“rEgt”: -65.0,
“rEgl”: 0.0,
“rEmf”: 2000.000122070312,
“rEgm”: 0.0,
“rEgh”: 0.0,
“rLev”: 4.177093444468483e-7,
“rSol”: 0.0,
“type”: 0.0,
“focs”: 50.0,
“smth”: 0.0,
“trrl”: 20.0,
“sspw”: 1.0,
“oFXs”: 0.0,
“oFXp”: 1.0,
“oDtm”: 0.3543307185173035,
“oDbt”: 12.0,
“oDsc”: 1.0,
“oDto”: 120.0,
“oDfb”: 0.0,
“oDlc”: 25.0,
“oDhc”: 25.0,
“oDmx”: 0.5,
“oDmd”: 1.0,
“oDxf”: 1.0,
“oCth”: -19.99999809265137,
“oCrt”: 4.0,
“oCat”: 0.01000000163912773,
“oCrl”: 0.1000000163912773,
“oCgn”: 0.0,
“oPi1”: 12.0,
“oPrt”: 0.0,
“oPe2”: 0.0,
“oPi2”: 12.0,
“oPe3”: 0.0,
“oPi3”: 12.0,
“oPct”: 0.0,
“oPmx”: 0.5,
“oHdp”: 50.0,
“oHrt”: 50.0,
“oHsz”: 100.0,
“oHtn”: 0.0,
“oHmx”: 0.5,
“oRsz”: 50.0,
“oRdc”: 3.000000238418579,
“oRsh”: 100.0,
“oRdp”: 30.00000190734863,
“oRmx”: 0.5,
“oTrt”: 4.233332633972168,
“oTbt”: 19.0,
“oTsc”: 1.0,
“oTto”: 120.0,
“oTwf”: 1.0,
“oTsp”: 0.0,
“oTrm”: 0.0,
“oTdm”: 0.0,
“oTsn”: 0.0,
“oTdp”: 1.0,
“oEgl”: 0.0,
“oEmf”: 1000.000061035156,
“oEmq”: 0.699999988079071,
“oEgm”: 0.0,
“oEgh”: 0.0,
“oLev”: 4.177093444468483e-7,
“oSol”: 0.0,
“mLvl”: 1.072883605957031e-6,
“mixx”: 1.0
}
}
==== END PLUGIN SUPPORT DATA ====

[tlongabaugh]

Got it, thanks. Nothing is jumping out at me from the support info, but we have a ticket in to look into this.

[jgeddert]

I have this same issue – have for quite a while, but I’m only finally getting to debug it now. The VST3 plugin shows “Waveform Display Unavailable” with “OpenGL is not supported by your graphics card” on hover, but the VST2 plugin shows the display just fine with no errors. (Both plugins are the 64-bit versions.)

I only see this in Ableton. I tried this in a different host, and it works just fine.

System info:

• Windows 10
• Ableton 10.1.41
• GPU: RTX3060Ti – though I had the same problem on my previous GPU, an RTX2060
• NVidia GPU Driver: 471.96
• CPU: AMD Ryzen 3700X

Support info from plugin:

==== BEGIN PLUGIN SUPPORT DATA ====
{
“PluginInfoComponentVersion”: “1.0.0”,
“System”: {
“JUCEVersion”: “JUCE v6.0.7”,
“OperatingSystemName”: “Windows 10”,
“OperatingSystem64Bit”: true,
“ComputerName”: “Desktop”,
“UserLanguage”: “en”,
“UserRegion”: “CA”,
“DisplayLanguage”: “en-US”,
“DeviceDescription”: “Windows (Desktop)”,
“DeviceManufacturer”: “”,
“DeviceIdentifiers”: [
“1000000000cb8”
],
“NumCpus”: 16,
“NumPhysicalCpus”: 8,
“CpuSpeedInMegahertz”: 3588,
“CpuVendor”: “AuthenticAMD”,
“CpuModel”: “AMD Ryzen 7 3700X 8-Core Processor”,
“MMX”: true,
“3DNow”: false,
“SSE”: true,
“SSE2”: true,
“SSE3”: true,
“SSSE3”: true,
“SSE41”: true,
“SSE42”: true,
“AVX”: true,
“AVX2”: true,
“Neon”: false,
“MemorySizeInMegabytes”: 32713,
“PageSize”: 4096,
“RunningInAppExtensionSandbox”: false
},
“HostSettings”: {
“Host”: “Ableton Live 10”,
“Format”: “VST3”
},
“PluginEnvironment”: {
“PluginName”: “Physion”,
“PluginVersion”: “2.8.12”,
“PluginArchitecture”: “Intel”,
“PluginSupportInformationVersion”: “0.1.0”,
“SampleRate”: 44100.0,
“BlockSize”: 256,
“TotalInputChannels”: 2,
“TotalOutputChannels”: 2,
“MainBusInputChannels”: 2,
“MainBusOutputChannels”: 2,
“DoublePrecision”: false,
“LatencySamples”: 2832,
“NonRealTime”: false
},
“PluginSettings”: {
“pluginID”: “Fisn”,
“pluginVer”: “2.8.12”,
“rFXs”: 0.0,
“rFXp”: 1.0,
“rDtm”: 0.375,
“rDbt”: 12.0,
“rDsc”: 1.0,
“rDto”: 120.0,
“rDfb”: 0.0,
“rDlc”: 25.0,
“rDhc”: 25.0,
“rDmx”: 0.5,
“rDxf”: 0.0,
“rTln”: 0.5,
“rTbt”: 13.0,
“rTsc”: 1.0,
“rTto”: 120.0,
“rTnt”: 4.0,
“rTtp”: 0.0,
“rTsp”: 0.0,
“rTmx”: 0.5,
“rCth”: -19.99999809265137,
“rCrt”: 3.999999523162842,
“rCat”: 0.005000000353902578,
“rCrl”: 0.1250000149011612,
“rCgn”: 0.0,
“rPms”: 0.0,
“rPrt”: 1.000000238418579,
“rPbt”: 11.0,
“rPsc”: 1.0,
“rPto”: 120.0,
“rPrl”: 0.02999999560415745,
“rPpl”: 1.0,
“rPfb”: 0.0,
“rPsl”: 0.0,
“rPsh”: 1.0,
“rRsz”: 50.0,
“rRdc”: 1.000999927520752,
“rRlc”: 10.0,
“rRhc”: 30.00000190734863,
“rRmx”: 0.3300000131130219,
“rEgt”: -65.0,
“rEgl”: 0.0,
“rEmf”: 2000.000122070312,
“rEgm”: 0.0,
“rEgh”: 0.0,
“rLev”: 4.177093444468483e-7,
“rSol”: 0.0,
“type”: 0.0,
“focs”: 50.0,
“smth”: 0.0,
“trrl”: 20.0,
“sspw”: 1.0,
“oFXs”: 0.0,
“oFXp”: 1.0,
“oDtm”: 0.375,
“oDbt”: 12.0,
“oDsc”: 1.0,
“oDto”: 120.0,
“oDfb”: 0.0,
“oDlc”: 25.0,
“oDhc”: 25.0,
“oDmx”: 0.5,
“oDmd”: 1.0,
“oDxf”: 1.0,
“oCth”: -19.99999809265137,
“oCrt”: 4.0,
“oCat”: 0.01000000163912773,
“oCrl”: 0.1000000163912773,
“oCgn”: 0.0,
“oPi1”: 12.0,
“oPrt”: 0.0,
“oPe2”: 0.0,
“oPi2”: 12.0,
“oPe3”: 0.0,
“oPi3”: 12.0,
“oPct”: 0.0,
“oPmx”: 0.5,
“oHdp”: 50.0,
“oHrt”: 50.0,
“oHsz”: 100.0,
“oHtn”: 0.0,
“oHmx”: 0.5,
“oRsz”: 50.0,
“oRdc”: 3.000000238418579,
“oRsh”: 100.0,
“oRdp”: 30.00000190734863,
“oRmx”: 0.5,
“oTrt”: 3.999999523162842,
“oTbt”: 19.0,
“oTsc”: 1.0,
“oTto”: 120.0,
“oTwf”: 1.0,
“oTsp”: 0.0,
“oTrm”: 0.0,
“oTdm”: 0.0,
“oTsn”: 0.0,
“oTdp”: 1.0,
“oEgl”: 0.0,
“oEmf”: 1000.000061035156,
“oEmq”: 0.699999988079071,
“oEgm”: 0.0,
“oEgh”: 0.0,
“oLev”: 4.177093444468483e-7,
“oSol”: 0.0,
“mLvl”: 1.072883605957031e-6,
“mixx”: 1.0
}
}
==== END PLUGIN SUPPORT DATA ====

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