Os 5.8.5 or IOS 3.7.0 problem

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    • #115709
      PBS
      Participant

      A warning constantly appears on my IOS H9 Control. I have a Max and a Core. I can’t control the devices via Bluetooth. I have the latest Os and IOS install on all devices.
      Sometimes it works fine but most of the time it fails.

    • #153784
      BassBoogieMan
      Member

      I have the same configuration of Max ans Core with the same problem. Both devices will connect and the one or both will disconnect with the same error. Happens to both of my iPads and my phone. Pretty much the same problem with my MacBooks and Blue Tooth. It works fine with MIDI.

       

    • #153788
      bohan
      Moderator
      Eventide Staff

      Hi Guys, we realized there is a Bluetooth connection issue due to iOS 13 changes the way how the Background Mode works. There will be a production release which solves this problem. But for now, you can join our beta and download the version that fixes this temporarily.

      Here is the version you can update (you need to install TestFlight on your iOS devices first): https://testflight.apple.com/join/rTMrrvEQ

    • #153793
      glenza
      Participant

      Same issue here!
      Is this beta version will delete my users presets on iPad?

    • #153824
      tomattah
      Participant

      OK – My real concern is that after updating to the latest firmware, I get the message in the OP and now my expression pedal has stopped responding – seriously, I have shows this week and now the H9 isn’t working.  

    • #153792
      glenza
      Participant

      Same issue here!
      Is this beta version will delete my presets on iPad?

      bohan wrote:

      Hi Guys, we realized there is a Bluetooth connection issue due to iOS 13 changes the way how the Background Mode works. There will be a production release which solves this problem. But for now, you can join our beta and download the version that fixes this temporarily.

      Here is the version you can update (you need to install TestFlight on your iOS devices first): https://testflight.apple.com/join/rTMrrvEQ

    • #153798
      bohan
      Moderator
      Eventide Staff
      glenza wrote:
      Same issue here! Is this beta version will delete my users presets on iPad?

      No. But you can also back up (export) your user presets first before updating the H9 Control.

    • #153825
      bohan
      Moderator
      Eventide Staff
      tomattah wrote:

      OK – My real concern is that after updating to the latest firmware, I get the message in the OP and now my expression pedal has stopped responding – seriously, I have shows this week and now the H9 isn't working.  

      Are you using this new beta version? https://testflight.apple.com/join/rTMrrvEQ

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