Pitchfactor power jack loose/sensitive – unit often resets or resets in a loop

[beedoola]

I've heard this happen to other folks. I have both a Timefactor and Pitchfactor the and TF's power jack is fine but the PF's is loose – sometimes the unit will reset, as if I unplugged the power, when I engage a preset or accidentally graze the power cable with my hand. Sometimes when it resets, it will keep resetting in a loop – on/off, on/off, etc. until I hold the power cable a certain way.

I'm using a voodoo labs pedal power 2 plus to power both factor pedals.

[nickrose]

Probably needs resoldering. If it's out of warranty, find a handy friend, or return it to us or your dealer. Could also be physical damage to the connector, or a problem in the jack itself.

[andystates]

I just started having the same issue. I purchased it a year or two ago on ebay and was in perfect working order. Can eventide do the repair?

[nickrose]

Contact support@eventide.com.

[Author]

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