Pitchfactor Update Bug

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    • #111793

      When Updating from any version to version 5.0.0 (full or system) the update freezes at "Erasing…"

      It either times out or must be manually cancelled. All other updates are working as they should.
      I am using Mac OSX 10.6

      I am using the Update utility.


    • #126348

      So, did you finally manage to update?  When you say you were using the "Update utility", do you mean the "Eventide Update Utility"?  There's another updater that comes bundled in with H9 Control called the "Eventide Direct Updater" that should deal with that problem better than the "Eventide Update Utility" does.  Basically, we learned during the beta that this problem was happening when the updater tried to reboot a stompbox into update mode, but if the user put the stompbox in update mode themselves by turning the unit off and then on again with the middle footswitch pressed, then this problem didn't occur.

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