I searched to see if I could find anyone mentioning this problem. I couldn't find anything.
I am using the beta V3 software. I use my Pitchfactor with a MIDI switcher (the Musicom MKIII) although that is irrelevant because the "bug" I am getting happens whether I am switching with the MKIII or just switching with the the buttons on the pedal. I often use the Pitchflex setting to add Octaves to my sound.
Here is the bug: sometimes when I am switching from one preset TO a preset with pitchflex that is supposed to be adding octaves above and/or below what I am playing it is initially adding some different interval than an octave. I can fix it by doing one of the following: a. by pressing the "flex" button. or 2. by turning the "shape" paramater.
any help? is this a bug? or am I setting something wrong?