Plugins not appearing in Komplete Kontrol

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    • #115577
      ians
      Participant

      HI 

       

      Just bought Flanger II, Phaser II & Quadravox, licenced fine but they dont appear in Komplete Kontrol. Both the vst & au version appear in Machine however, which is odd.

      Phaser seems to crash KKs plugin scanning tool as well

      Any ideas?

      I’m on Mac, latest Mojave, btw

    • #153073
      Fender17
      Participant

      Well, most of Eventide plugins is not NKS, the only one is, I guess, Blackhole. :-(((

      So, the integration wth Maschine or Komplete Kontrol is not ideal.

    • #153081
      tlongabaugh
      Moderator
      Eventide Staff

      Hey ians-

      We're partially able to reproduce the crashing issue, and are looking into it. The plugins should work as VST/AU in Komplete Kontrol, though not with NKS integration. Are you seeing the VST/AU in Komplete Kontrol?

      -Tom

    • #153090
      ians
      Participant

      Strange. I loaded KK& they were nowhere to be seen, then loaded Maschine & they appeared in the menu. So I reloaded KK & they have now appeared there as well!?

      Anyway, it seems to have sorted itself out

      THanks for the replies

      Ian

    • #153108
      ians
      Participant

      Just installed Octavox, & now that’s crashing the scanning app in KK on start-up

    • #153114
      tlongabaugh
      Moderator
      Eventide Staff

      Hey, can you confirm for me that you have the latest iLok License Manager installed? We're still looking into the crashing problem, but it could be related to the version of iLok.

    • #153115
      ians
      Participant

      Hi,

      I just checked & I have the latest ilok version, thanks

    • #153118
      tlongabaugh
      Moderator
      Eventide Staff

      Hi, can you try the actions outlined in this post and let me know if it solves your problem? https://support.native-instruments.com/hc/en-us/community/posts/360008362457/comments/360001112878

      Additionally – if you go to Preferences->Plug-Ins and select "Rescan", does the crash still happen?

    • #153120
      ians
      Participant

      Strange. Now it has appeared in KK & is working fine. I haven’t done anything to try to solve it. Last night only the VST was in Maschine’s menu, but no AU. This morning they are all present & correct

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