Preset not working when project is reloaded

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    • #109258
      bobgassert
      Participant

        I have to reload preset every time I open a project . The preset shows up in the preset box but sound is just dry . I been using it in Cakewalk Sonar X2 Producer 64 bit with H3000 Factory  Native 64 bit with Windows 7 64 bit ,,,, Anyone else having this problem?   I really like this Plugin!

      • #123973
        minimux
        Participant

          Same happening here in Logic 9.1.8 64bit running on OSX 10.6.8 64bit.

          I have to save every instance of the H3000 for being able to recall the setting after reload of the song.

          looks like we have a bug here…

        • #123974
          bobgassert
          Participant

            Tech Support said thay haven't heard of that problem yet . I remember Steven Slate VCC had that problem when it was first releasrd and they fixed it on the update patch. Mabe Eventide will address it on the next update patch

          • #135013
            DGillespie
            Moderator
            Eventide Staff

              Hi Guys,

              Can confirm this bug and are working on a solution to be released shortly.

              Thanks,

              Dan

            • #135030
              RicardoMosca
              Participant

                Thank you Dan. 

                Just so you know same thing is happenig in PT HD 10.2

              • #135055
                don4777
                Participant

                  Also happening here on Sonar X2.  

                  Don

                • #124078
                  don4777
                  Participant

                    Same happening here on Sonar X2.

                    Don

                  • #124079
                    DGillespie
                    Moderator
                    Eventide Staff

                      Thanks Guys,

                      Just so you know.  These issues have been fixed, we doing some final testing this weekend, and it should be released on Monday.  Thanks for being patient.

                      Dan

                    • #135062
                      bobgassert
                      Participant

                        I'm stoked !!!  Will you notify me with a download link when update is ready ? bobg999@hotmail.com

                      • #135065
                        don4777
                        Participant

                          That's great news, Dan.  Any word on a new target date for release of the fix?

                          Thanks,

                          Don

                        • #135067
                          DGillespie
                          Moderator
                          Eventide Staff

                            Installers are available now, version is 2.0.5:

                            http://eventide.com/AudioDivision/Support/Plug-ins/Native%20Plug-in%20Support.aspx

                            Thanks,

                            Dan

                          • #135069
                            don4777
                            Participant

                              Thanks for the update.

                              I just tried the new version (2.0.5) and I'm afraid that on Sonar X2 (64-bit) it is still broken.  I tried just loading the new version on top of what was previously installed but  when that failed to fix the problem I uninstalled all of the Eventide files and reinstalled just the new version.  It still doesn't work.  It does show the correct preset name and any setting changes that I made/saved in the previous DAW session but there is no audio effect.  I tried changing the mix slider and some of the other settings but nothing would result in the audible effect except reloading the preset.

                              Don

                            • #135070
                              bobgassert
                              Participant

                                Well,  I uninstalled the old version and installed the new 205 version of H3000  and still same problem . Every time I open a project ,,,still dry (no effect) untill I reload the preset. I opened the project four times to make sure I wasn't  going crazy.

                              • #135073
                                DGillespie
                                Moderator
                                Eventide Staff

                                  Hi Don,

                                  Are you using the Windows VST or the Mac AU version?

                                  Also, can you confirm that when you mouseover the word eventide on the top part of the plug-in it shows the 2.0.5 version number?

                                  Thanks,

                                  Dan

                                • #135074
                                  DGillespie
                                  Moderator
                                  Eventide Staff

                                    Bob,

                                    Are you using the AAX, AU, or VST version of the plug-in, and on what host?  Also, can you confirm that when you mouse over the word eventide on the top of the plug-in that it displays the 2.0.5 version number?

                                    Thanks,

                                    Dan

                                  • #135075
                                    bobgassert
                                    Participant

                                      I'm using windows 7  64 bit with Sonar X2 Producer 64 bit VST ,,,,,, The old version of H3000 was uninstalled  before installing 2.0.5.

                                    • #135076
                                      don4777
                                      Participant

                                        I'm using the VST version with Sonar X2 (64-bit) on a Win 7 64-bit platform.  The version that is displayed when I mouse over Eventide is version 2.0.5 (Build 1).

                                        Don

                                      • #135080
                                        don4777
                                        Participant

                                          I thought I should add that I use a lot of VST plugins and don't have any problems with presets with any other plugin.  Actually no problems of any kind with other VST plugins.

                                          Don

                                        • #135081
                                          DGillespie
                                          Moderator
                                          Eventide Staff

                                            Thanks Don and Bob,

                                            I have been able to reproduce the issues you're having with Sonar.  This problem is actually different from the issues that we were seeing in Cubase, and we don't test against Sonar in house, so we didn't see this one.  I'm looking into it and will let you know when I have some more information.

                                            Sorry, and thanks,

                                            Dan

                                          • #135087
                                            don4777
                                            Participant

                                              Dan,  Thanks a lot for your help with this!!  We really appreciate your efforts and are optimistic that you will figure out the problem soon.  

                                              Don

                                            • #135114
                                              don4777
                                              Participant

                                                Dan,  I hope you had a great holiday.  Not too be impatient but do you have any target date for having this fixed?  If you need a sonar user to test it I will gladly help.

                                                Thanks!

                                                Don

                                              • #135115
                                                bobgassert
                                                Participant

                                                  I second that ,,,,

                                                • #135180
                                                  don4777
                                                  Participant

                                                    Dan,  Any chance this will be fixed in the near future?

                                                  • #135191
                                                    DGillespie
                                                    Moderator
                                                    Eventide Staff

                                                      Hi Guys,

                                                      We believe we've fixed this issue and are testing the fix right now.  I expect to release it in the next couple days.

                                                      Thanks for being patient.

                                                      Dan

                                                    • #135192
                                                      don4777
                                                      Participant

                                                        That's Great News, Dan.  Thanks for your help.

                                                        Don

                                                      • #135207
                                                        bobgassert
                                                        Participant

                                                          I can't  wait to start using H3000 again …I've been checking the download page every day …. Thanks for taking care of us Sonar X2 users…

                                                        • #135209
                                                          don4777
                                                          Participant

                                                            Hi Bob,

                                                            Same here.  I check each morning and a few times during the day.  I suspect the release has been delayed due to other issues with the H3000 Plugin.  A quick look at the forum shows there are problems with reloading a session in Logic; and with loading presets in Sound Forge.  Fortunately these appear to be very basic functions and hopefully easy to recreate and fix.  After all these are functions performed by virtually every plugin in existence. 

                                                            Don

                                                          • #135212
                                                            nickrose
                                                            Moderator
                                                            Eventide Staff

                                                              Thanks for your patience guys. Just to give you an idea of the issues – say we have 4 plugins.We want to do 32 bit and 64 bit versions of these for PC VST and Mac AU and PC AAX and Mac AAX. That is already 32 products (4*2*3). Then we have to support these on 5-10 different DAWs (people expect it to work on whatever THEY use even if we don't claim to support it).

                                                              This may give you an idea of the problem. As well as the above, we would like to do more plugins, support Mac VST and AAX DSP. And we're essentially a small hardware company, not a big software sweat shop….

                                                              All the above is why everything does not happen immediately.

                                                            • #135215
                                                              don4777
                                                              Participant

                                                                Hi Nick,

                                                                I think Bob and I understand and were simply basing our expectations on Dan's entry on Jan 30th…

                                                                "We believe we've fixed this issue and are testing the fix right now.  I expect to release it in the next couple days.  Thanks for being patient."

                                                                It is also easy to understand that not everything goes as planned or expected.  No problem. 

                                                                Don

                                                              • #135218
                                                                DGillespie
                                                                Moderator
                                                                Eventide Staff

                                                                  Hi Don,

                                                                  I'm sorry, I have been remiss in posting updates.  You are right and we did get delayed by putting some more bug fixes in the upcoming release.  However, we do hope to have a release by the end of this week which fixes this issue, as well as a couple more.  Worst case scenario it should be early next week.

                                                                  Thanks,

                                                                  Dan

                                                                • #135224

                                                                  Hi All

                                                                  we are happy to say that we addressed the issues related to SONAR X2 producer and we are in process of releasing a new version of the Plugin (AU and VST) . The plugin should be up on the website by tomorrow.

                                                                  Thanks

                                                                  Amey

                                                                • #135230
                                                                  don4777
                                                                  Participant

                                                                    THANK YOU!!!!  I just downloaded and tried the new version (2.0.6) with Sonar X2a.  It works GREAT!!!!  Thanks for all your work getting the fix released.   After reloading a project everything appears to get reloaded and initialized properly and sounds terrific!!

                                                                    Don

                                                                  • #135232
                                                                    bobgassert
                                                                    Participant

                                                                      Works great here too…. Its So nice to be able to use my favorite Plugin ….. Thanks Guys. You made my year.

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