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March 3, 2012 at 4:56 pm #108489leondMember
I recently acquired a second hand PitchFactor. When I first got it, I basically just checked to make sure it would power up and sounds would come out. And one of the first things I did was load firmware 3.5.0beta on it. Last night, I decided to get into it's functionality.
That's when I noticed in Diatonic, Pitch B was not functioning correctly. If I set the Mix to Wet and Pitch Mix to A, Pitch A would product different tones. But, if I swung Pitch Mix to B, I wouldn't hear anything. Actually, if I turned Pitch B up to +2 octaves, I could hear a very, very slight/quiet tone (at these settings, Pitch A would be very loud, Pitch B was just about audible). I could hear where Pitch B would react to the delay and feedback settings.
Next I moved onto Quadravox and the same thing happened. Pitches A and C worked correctly and pitches B and D behaved like Pitch B in the Diatonic.
Then I went to HarModulator expecting the same thing. In this mode, both Pitches A and B worked correctly.
I did a factory effects presets and system settings initialize. That did not change anything.
First I thought I had a hardware issue. Now I'm thinking it may be a software problem. So this morning I installed firmware 3.0.0. This appeared to make no difference. The pedal behaves like it did with the beta firmware installed.
Is there something that I'm missing? A global setting perhaps? Or is my pedal defective?
Thanks in advance,
March 3, 2012 at 7:09 pm #123185leondMember
After posting the above, I tried one other thing.
Initially, I had the output of the PitchFactor coming out of the Output 1 (mono) jack. I took it out of Output 1 and put my cord into the Output 2 jack. Once I did that, the Pitch B (or Pitch B and D) worked appropriately. Pitch A (or Pitch A and C) was not happening.
Do both pitches only work with stereo?
March 5, 2012 at 4:52 pm #123190wedelichModeratorEventide Staff
This is not normal behavior. Both pitches should work in Mono. You are using Input 1(mono), correct? I can't reproduce this here, so I think there is probably something wrong with that unit. Contact firstname.lastname@example.org
May 12, 2013 at 10:55 pm #135372lehman.brooksMember
I have the exact same problem, rolling back to earlier versions to see if it fixes it. In addition to what you described ive noticed that output 2 is quieter than 1 in general.
May 13, 2013 at 11:18 am #135373leondMember
Sorry for no follow up. In my case, it was a hardware issue. There was a problem with one of the input jacks. I sent it in and had the jack replace. It' worked fine after that.
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