Saturate installer doesn’t install anything?

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    • #183366
      bulls hit
      Participant

      The installer says it’s going to install into Steinberg/VST2 then it completes immediately without installing anything.

       

      Run it again and it just hangs……

       

      Not exactly seamless. Any suggestions in getting Saturate downloaded?

    • #183370
      tbskoglund
      Moderator
      Eventide Staff

      Sorry for the issues you are having. I just tried running the latest Saturate installer and it worked correctly for me.

      What OS or Windows version are you running?

      Have you checked the plug-in folders for Saturate, or is the plug-in just not showing up in your DAW?

      What DAW are you using?

    • #183380
      bulls hit
      Participant

      Hey thanks for the reply.

      I’m running Reaper on Windows 10.

       

      Reaper is configured to scan for plugins in the following folders:

      C:\Program Files (x86)\Steinberg\VstPlugins;

      C:\Program Files (x86)\Common Files\VST3;

       

      If I try to install only the VST2 version, the installer targets C:\Program Files\Common Files\Steinberg\VST2\Newfangled Audio. However after it has completed, no such folder exists.

      If I try to install the VST3 version, the destination folder screen in the installer is blank. Hitting Next goes straight to the Finish dialog, but nothing has been installed.

      I have the Ultrachannel plugin installed in C:\Program Files (x86)\Common Files\VST3\Eventide. This works great. If possible I’d like to get Saturate VST3 installed here as well

       

       

    • #183381
      bulls hit
      Participant

      **EDIT**

      So I managed to get the VST2 version installed. However I’d like to get the VST3 version but the screen that allows to specify the destination folder is blank

    • #183385
      tbskoglund
      Moderator
      Eventide Staff

      Can you please try running the uninstaller from Add or Remove programs and then try running the installer again?

    • #183417
      bulls hit
      Participant

      Thanks for your suggestion.

       

      I think my initial problem was that the installer was defaulting to C:\Program Files\Common File and not C:\Program Files (x86)\Common File where Reaper was looking.

       

      I’ve also managed to get Equivocate VST2 installed successfully (but same issue trying the VST3 install) so now I’m up and running I’ll just stick with the VST2 versions and leave the VST3 conundrum for another day.

       

      Cheers

    • #183579
      GunnarGunnar
      Participant

      Same issue for me, the installer does not install a thing! Can you please provide a fix? Thank you!

    • #183588
      bulls hit
      Participant

      Check that the installer target directory is on the list being scanned by your DAW. This was the issue for me, I didn’t notice the installer was targeting C:\Program Files\Common File and not C:\Program Files (x86)\Common File.

       

      Can’t help with the VST3, I couldn’t get that one to install so just running with the VST atm

    • #183591
      GunnarGunnar
      Participant

      Yepp, checked that. There is literally no file installed within the spicified directory. Also VST 3 ist no installed.

       

      OS is WIN 10 and DAW is Bitwig.

    • #185748
      lindeman
      Participant

      same her dosent instal on the adress just the uinstal exe

    • #186554
      scythe000
      Participant

      I’m having the same issue

    • #186577
      tlongabaugh
      Moderator
      Eventide Staff

      Hi, if uninstalling the version of Saturate on disk and installing the latest version from here doesn’t solve the issue, please email support@eventideaudio.com with the following info, and we can assist you further:

      • OS version
      • DAW version
      • Screenshot of C:\Program Files\Common Files\VST3
      • Screenshot of C:\Program Files\Common Files\Steinberg\VST2
      • Screenshot of activations in the iLok License Manager
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