Serial Number

Home Forums Administrivia Website Discussion Serial Number

  • This topic has 2 replies, 3 voices, and was last updated 4 months, 4 weeks ago by tbskoglund
    Eventide Staff
    .
Viewing 2 reply threads
  • Author
    Posts
    • #165168
      Cee Jay
      Participant

      Purchased Ultrachannel on Plugin Boutique, didn’t get a serial number.

      When I put in the numbers of the purchase at The Eventide site, it registered, but the plugin doesn’t show up on my list, thus no download or serial for my iLok.

      And the email address to support doesn’t work. Mailer deamon returns the mails I send.

       

      What to do?

    • #165192
      Puppeteer
      Participant

      You probably don’t want to be showing off your key,

      Have you linked your iLok account to your Eventide account. Go to your Eventide profile and right down the bottom there is an option to show your plugins.  If you aren’t linked, you’ll be prompted to link. If you get to a plugin list and your Ultrachannel isn’t there, try to register it again.

      Best way to get support is to raise a ticket at support.eventideaudio.com

    • #165226
      tbskoglund
      Moderator
      Eventide Staff

      Hello,

      I will email you directly to help with your issue. In the future, please do not post your plug-in or account information to public forums. I’ve deleted the screenshot you uploaded so you have nothing to worry about now.

Viewing 2 reply threads
  • You must be logged in to reply to this topic.