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October 12, 2017 at 10:55 pm #114414
My space failed to power on at rehearsal the other day. No lights, nothing… tested it at home, same problem.
Took it to the store where I bought the unit, plugged in, and everything worked…. Got home, used it home and rehearsals, then today, two weeks later, all of a sudden, no more power whatsoever…
Anybody an idea what could be wrong?
October 13, 2017 at 2:39 pm #147408nickroseModeratorEventide Staff
This could be many things, but my guess would be a power supply. Try wiggling all parts of the power supply lead, especially where it plugs in to the unit. Look for changes in the leds.
If that fails, it will have to come in, but may take a while to fix, since the problem is not frequent.
October 15, 2017 at 7:35 am #147421
It’s working again, unbelievable…
Last Monday it was working at rehearsal, last Thursday it was not working any more at rehearsal. I took it home and put it before the stove, heating the unit up a bit and tadaa, it’s working again…
Could it have to do with moisture of something? At rehearsal, the temperatures aren’t that low though and every other pedal or amp (and there are a lot, I assure you) all work like a charm…
October 15, 2017 at 2:38 pm #147424nickroseModeratorEventide Staff
It's going to fail again. Please see my last post.
Be sure to use the Eventide power supply – many others do not have the power.
October 15, 2017 at 6:10 pm #147425
I’m using the stock power supply, but I’m gonna buy a new (spare) one from Thomann. They sell the Eventide power supply.
I’m going to take my chances for now though… We’re recording with the band and I have to use it next week since it’s an important part of my sound. If I bring it in now, no chance it’ll be back before then…
Thx for the response!
January 7, 2020 at 6:11 am #153680stevie2300Member
Hi I’m interested to know if you resloved this. My Modfactor is doing xactly the same….
January 7, 2020 at 9:40 pm #153691
I sent it in for repair. Turnd out to be a malfunctioning power supply. Don’t know what caused it though… Works like a charm now.
January 8, 2020 at 7:52 am #153698stevie2300Member
Hi, thanks for the update! Yes it’s funny but my Modfactor was sitting on top of my amp and the other day when I powered up the pitchfactor came on but the MF was dead. Swapped the power supplies around – nothing! So I took the MF into the other room and opened it up, switch cleanered it and hey presto! it worked. So it stuck it all back together and off/on/off/on – AOK. stuck it back on top of the amp and gave it a day and switched back on – Oh no it’s died again. Anyway took it back into the other room and left for a day. switched on and working perfectly. Now I tried wiggling the power jack to see if I can replicate the fault. But it doesn’t matter, the unit stays happily on. there’s no evidence of a dry joint or a short.
So I concluded it’s maybe nothing to do with the unit, although at this stage that is still a possibility. But I am in China so I guess there might be a voltage/current drop that could knock out one power hungry unit. And it wouldn’t suprise me if the current was irregular from one room to the next. Also I cannot rule out the possibility of having 2 dodgy power supplies. And it may well be atmospheric variation…
But your news is reassuring!
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