System Error trying to register Ultra Reverb

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    • September 30, 2014 at 1:03 am #111973
      murweb
      Participant

      Hello,

      I am trying to register the Ultra Reverb plugin but get this error:

      A system error occurred while registering your product. Please contact Eventide support.

      I have an iLok account; I entered the s/n on the first page when registering and the key on the second page where it says License Key.  I am not sure what to enter for ilOK account so I entered my iLOK userid.

      thanks.

    • September 30, 2014 at 4:42 pm #126779
      murweb
      Participant

      I called Support who reset my account.  All is good now.

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