Time Factor issues: Won’t update / footswitches

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    • #112369

      I love this pedal but I'm having issues. 

      It has been used but not abused and after not using it for a while, the left and right footswitches rarely  work unless I tap them numerous times. The middle switch works fine. 

      Also waiting for years to have a reverse looper on it, I tried to update and the direct updater finds the pedal, starts the process then stops and a pop up says:

      An error occurred!

      Unit not updateable

      I own both Space and Modfactor and they both had no issues updating.  I've never had a problem updating the Time Factor and it always updated fine prior to this.

      Any input appreciated!

    • #127575

      Please send an email to support@eventide.com.  Let us know what operating system you're on, because perhaps, we'll want to send you an alternative updater.

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