Time Factor melt down. HELP

[shaunbennett]

Hi,

I'm in a major pickle. I have a Time Factor that I use for all of my delays live and it's just gone on the fritz. 2 days ago, out of the blue, my middle footswitch stopped working. When I press the middle footswitch to try and engage the preset, nothing happens. I just updated the firmware to the latest release and nothing changed. 

Has anyone else had this problem before? Has the switch gone bad? 

Thanks,

Shaun

[nickrose]

We have had occasional switch issues. You could try some DIY, or contact support@eventide.com

[guitarstar81]

What's the DIY procedure for this? I've had the exact same issue, the middle footswitch intermittently failing. I don't have a lot of down time to send it to Eventide, but I'm good around the insides of pedals/amps. I've just been hesitant to crack open a pedal as expensive as these are. 

[nickrose]

Obviously, the recommended approach is to return it to Eventide, especially if it is still under warranty..

Otherwise, the problem will be one of the following:

1) A broken switch. Hard to fix. Contact support@eventide.com and plead for a replacement.

2) Some dirt in the switch. Cleaning may help.

3) Bad soldering of the switch. Fixable.

4) A mechanical issue – may be fixable.

[OTAMASTERAVATAR]

HI MY FRIENDS!!!

I HAVE THE SAME PROBLEM WITH THE MIDDLE SWITCH ( SOMETIME SHOOT… SOMETIME NOT) BUT  I´M LIVING IN VENEZUELA.. I BOUGTH LAST JANUARY AND WHAT HAPPENS WITH THE GARANTY IF I TRY FIXED MYSELF…?    THANK YOU!

[nickrose]

Strictly speaking, opening the box will void the warranty – but I imagine we'll be sympathetic as long as you are careful ..

[billcburgess]

This happened to me also. I have a 3x momentary switch pedal and a stereo cable, both of which are working. I have the v 2.4.2[1] update.

I was able to tap tempo with the external FS before and after the update, but now suddenly it will not do it, I initialized and tried the 2 different ways of programming AUX SW (manual and learn) – several times.

I also want to point out that I have never been able to change presets and tap tempo both with an external FS. I have exchanged emails with the good folks at Eventide going back a couple years; nothing I've tried has worked. Too bad, it would be nice to have 2 to 4 tweaked presets to go back and forth between and also be able to sync the delay with the tune.

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