timefactor broken

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    • July 29, 2012 at 5:18 am #108981
      liveforever

        HI 

        I can not start up my Timefactor 

        when I power up  , panel just show a line of led on left side like "!" then shot down 

        it also can not restore or update software , it shows the same when i press middle bottom and encoder , I have checked the adapter work normally (12v)

        please help me

        thanks

      • July 30, 2012 at 3:20 pm #123683
        nickrose
        Moderator
        Eventide Staff

          Sorry – looks like it is broken. You should take it back to your dealer. Or, contact support@eventide.com

        • November 3, 2012 at 4:07 pm #123963
          whole

            Hi , my timefactor has the same issue, did u solved ? and how ?

            thx

          • December 23, 2012 at 1:49 am #124115
            erichavinger

              Reload the software from the website. Fixed mine.

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