Timefactor, Intermittent crackle and pop

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  • This topic has 1 reply, 2 voices, and was last updated 4 months, 3 weeks ago by tbskoglund
    Eventide Staff
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    • #165354
      MikeMullins74
      Participant

      I’ve had this Timefactor for about 10yrs now and in the last month or so i noticed an intermittent crackle/pops coming through as I play on the clean channel. First I ruled out the amp–disconnecting everything going through the effects loop–no crackle/pops.  Then I replaced every patch cable in the effects loop–no change (still crackles).  Then I started removing pedals in the effects loop chain–when I removed the timefactor, the crackle and pops ceased.  Then, I experimented with changing the BYPASS from “DSP with FX” to “Relay” and also verified the crackle and pops no longer present–until I engaged the pedal output.  I went a step further and powered the Timefactor with a different Eventide PS and the crackle persists.  I cleaned the pots and jacks with electronic cleaner–no change.  So, the issue seems internal.

       

      Anyone else experienced this? Solutions?

       

      http://www.recognizermusic.com

    • #165403
      tbskoglund
      Moderator
      Eventide Staff

      Hello,

      You could also try a reinstalling the firmware on your pedal, or a factory reset. I would suggest emailing support@eventide.com to troubleshoot your issues further.

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