TimeFactor Knobs not working at all in whatever mode I’m in

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    • #109542
      Dieszel
      Member

      Has anyone experienced an issue where none of the knobs worked on the timefactor? They just all stopped and can't do anything with them. I tried initializing it and factory default but it still doesn't work right. Please help anyone.

    • #124242
      nickrose
      Moderator
      Eventide Staff

      Sorry – it sounds like a hardware fault. You should contact your dealer if you bought it recently, otherwise support@eventide.com

    • #124244
      Dieszel
      Member

      So you're saying there couldn't be a setting that would prevent these knobs from working? Could the device changed certain settings after I upgraded to V3.5.0 [4]? I wouldn't know which settings would do that since the manual doesn't explain settings in detail. 

    • #135190
      nickrose
      Moderator
      Eventide Staff

      Without having the unit in front of me for a few hours I can't tell you for sure what is wrong with it. But, if you have successfully re-initialized it without fixing the problem that would point to a hardware issue. I would respectfully suggest that you follow my previous advice.

    • #124562
      dejvid
      Participant

      This has happened to me too. What had you done to fix it?

    • #125726
      proton321
      Participant

      I have got the same problem – it must be a design fault as there are 3 people on this post with the same problem

    • #147340
      manyhats180
      Member

      This recently happened to me.

      Before the knobs stopped working, I had experienced glitching where the timefactor cycles through a bunch of parameters one after another after another.  I’d link to the other forum post describing that issue but the link to your own forum is blocked by the spam filter lol.  If you google for “Timefactor knobs glitching” the thread is called “Timefactor is Glitching / Going Crazy – HELP!”.

      I did the same fix as described in that thread (open the unit, re-seat the connector between the two circuit boards) and now the knobs are working again.

    • #147362
      proton321
      Participant

      Yes, this is the fix. The problem is the cables and plugs that connect the boards together.

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