TimeFactor Stompbox – Loud clicking INSIDE the box itself

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    • #156934
      bohan
      Moderator
      Eventide Staff

        Have you tried reinstalling the firmware and factory reset?

      • #116314
        mattbodom
        Participant

          Hi, i posted this on reddit and was told to post here.

           

          I have a timefactor and a space stompbox and i’m noticing loud clicks coming from inside the pedal itself. It sounds like the noise when you cycle bypass modes.

           

          I haven’t noticed any weird audio behaviour though, however this is bugging me. It starts almost as soon as i turn the unit on, sometimes it may take 10-20 minutes. I also think that changing the preset temporarily stopped it, but only for a few minutes.

          I have it setup as

          Killdry ON

          Bypass DSP FX

          Any help is greatly appreciated, thankyou

        • #157131
          oszillo
          Participant

            same here. Since firmware 3.2 my Timefactor was completely prone. Not usable at all.

            And surprise..

            just startet working again since i was able to push firmware 5.2 via H9 Control onto the stompbox yesterday.

            I have freakin crazy pop sounds since firmware 3.5 that for sure come from buffer overflows or other software flaws. 

            Output 1 is not working at all no matter what i set. The timefactor starts sometime overdrives ending up in bitcrushy sounds that only disappear when i restart the device, changing preset or stopping input doesn’t stop it. When i check levels with H9 Control i see peaks properly for all in and outputs..

            When i turn the device off again output 1 is working again, so to speak its not a broken cable.

            If i start telling all discovered bugs it becomes a 3 or 4 page letter. 

             

            owning a H9, Space and Timefactor. 

            PS: I wish all the software would be straight practical oriented instead of shiny blinky blinky.

            I mean.. being developer (ios/mac/audio) myself, even thought of rewriting the whole thing (H9 Control).

            PS2: but for sure all the trouble i run into with Timefactor and H9 Control made me aware that i should invest in other brands for Echo and Halls. Sorry!

            Not writing this because i may be pissed. Writing because i know those bugs will not be solved in the near future.

          • #157132
            oszillo
            Participant

              Yes and censorship for device owning members does not make it better. So trumpish this forum.. freakin right what i wrote. well earned.

            • #157135
              bohan
              Moderator
              Eventide Staff

                From what you wrote it sounds like firmware 5.2 has fixed your issues. What other issues do you have with your TimeFactor? What level (guitar/line) do you use for the ins and outs?

                PS: I also don't get the censorship part.

              • #162159
                jeffigueirinha
                Participant

                  Good morning, from Brazil, I have a PitchFactor and it has the same noise problems coming from the system, I used balanced cables and nothing changes, when I turn on the unit it works for a few minutes and then the noises start, I noticed that some effects accentuate the noises ( Harpegiador , Synthonizer , H910 / H949), already replaces the source, I used a sinusoidal UPS and it continues without conditions of use this unit, unfortunately.

                • #163600
                  staleplav
                  Participant

                    same here. pitchfactor starts cracking after 3-5 minutes of using it . firmware 5.2 doesn’t help.

                  • #163601
                    nickrose
                    Moderator
                    Eventide Staff

                      Are you all using the supplied power supply  ? If not, please try it.

                      Another thing – does it vary with different presets ?

                       

                       

                       

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